First class service.
First class service. Excellent communication and both delivery staff were very friendly and helpful
4.5
Great
999 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
β¨
Based on reviews, created with AISee what reviewers are saying
Great experience and a pain-freeβ¦
Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.
Every item delivered as promised.Theβ¦
Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps
Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out
2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.bjshomedelivery.com
All reviews
999 total β’ Write a review
Showing 401 - 410 of 995 reviews
M
Melina
US
Great Communication and Service
Great Communication and Service! I received various emails and WhatsApp messages - firstly confirming my order and also informing me they would be in touch a day prior with a 3 hour window slot. The day before I received the 3 hour window slot as well as a phone call on the day letting me know they were 30 minutes away. They also kindly took the boxes upstairs for me.
Date of experience: July 8, 2025
A
Not the best experience
I have to admit they were very good at keeping me updated on the arrival time of my order. However, my experience was mostly negative as I paid for delivery to a specified room of choice. The delivery man took one look up the stairs and refused to take my order up to the room. I suggested that he turn the product the other way as this would fit better however he still refused and left it in my hallway. Felt rushed and like he couldnβt be bothered to deliver what I had been guaranteed. Not very impressed.
Date of experience: July 8, 2025
ps
On time
On time gave me updates for delivery quickly in and done
Date of experience: July 8, 2025
GM
The bed was easy to order and theβ¦
The bed was easy to order and the delivery was on-time. I was given a time slot and an arrival update. The drivers were very polite and managed to carry everything in safely. We are unable to unpack the bed yet so we are hoping everything in the packages is ok
Date of experience: July 8, 2025
SS
Very prompt and good quality product
Very prompt, smooth delivery and excellent quality product - but be warned they will only drop off into hallway they will not take item upstairs.
Date of experience: July 8, 2025
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.