Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total • Write a review

Showing 411 - 420 of 995 reviews
KM
5 out of 5 stars

Well informed

Kept well informed of delivery time. Delivery men polite and put appliance in room of our choice.

Date of experience: July 8, 2025

D
5 out of 5 stars

Best service I ever had, highly recommend, Thanks!

Best service I ever had. Next day delivery. After I placed order, I got exact time and date slot for delivery and tracking number. Delivery guys, call me 30-40min before they arrived. Loaded heavy boxes in to my place. Super happy for this servis. Thanks.

Date of experience: July 8, 2025

c
5 out of 5 stars

very quick delivery

very quick delivery

Date of experience: July 8, 2025

C
5 out of 5 stars

9 June 2025

Accurate time and date. Very well organised and friendly.

Date of experience: July 8, 2025

H
5 out of 5 stars

Superb customer services

Superb customer services from the minute I called the company. Constant contact by them with updates on delivery. Everything arrived on time and in excellent condition. I would highly recommend them to anyone.

Date of experience: July 8, 2025

BL
5 out of 5 stars

pleasant staff very helpful

pleasant staff very helpful

Date of experience: July 8, 2025

KM
5 out of 5 stars

Reviw

Excellent communication from the delivery team.

Date of experience: July 8, 2025

SG
1 out of 5 stars

No delivery

No delivery. No contact. No update.

Date of experience: July 8, 2025

B
5 out of 5 stars

Delivery arrived when they said it…

Delivery arrived when they said it would. Had a message the day before instructing on times. The delivery drivers were both polite. Very happy with the service. Can’t fault them.

Date of experience: July 8, 2025

DV
1 out of 5 stars

Late, rude, wouldn’t help move the bed to room

Late, rude. Ordered a bed from Duskz Wouldn’t take to the fourth floor. One guy told me he’s take to second floor, then customer service said theirs floor so which floor is it. Now me a 60kg woman has to drag the whole bed up four flights of stairs. No where in the small print did they say they can’t do four floors. They said it was a two man delivery job to room of choice. I have video evidence of this experience and how they damaged my parcel dragging it back outside. Their deliver slot was 8-11am they turned up at 12:30. I have a job and employment too. Horrible. The previous day the SAME delivery company with two nicer guys took my mattress all the way to the top floor so it can be done. These are people who don’t care about their job or their customers.

Date of experience: July 8, 2025

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