Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total β€’ Write a review

Showing 21 - 30 of 995 reviews
MJ
5 out of 5 stars

Great delivery company

The whole experience was so easy. Easy to order online. Great vale I chose the option to have my old mattress removed and have delivery to the room. The company kept me informed of my delivery and then gave me a 3 hour window. The delivery drivers rang to let me know an exact time. When they arrived they removed their shoes and checked out where the mattress was going. They were very respectful of my property. The whole process took less than 10 minutes. Would definitely recommend this company.

Date of experience: July 13, 2025

HH
5 out of 5 stars

Excellent delivery

After a not so good experience with bedside tables, which I have to now say has been resolved to my satisfaction, I was very pleased with the sofa delivery. The delivery men were very happy and the sofa is exactly as pictured

Date of experience: July 13, 2025

JJ
5 out of 5 stars

Good delivery service

Good delivery service. Delivered the box in pristine condition, no scuffs. Item was in perfect working condition. Delivery man was friendly. Had a confirmation call to ensure I was satisfied with the delivery.

Date of experience: July 13, 2025

P
3 out of 5 stars

Average service

Rude and abrupt delivery staff. Delivered to the front door not to the room of choice as advertised No choice over delivery day and so not very convenient and only have the option of paying a fee to change it

Date of experience: July 12, 2025

ME
5 out of 5 stars

Great Delivery experience

On time. Pre delivery time confirmation call. Safely delivered to the room chosen.

Date of experience: July 12, 2025

GM
3 out of 5 stars

Disappointment after a year of good service

I like that i got all items i ordered. However the delivery guy was rude. He kept ringing intercome. When i went downstairs, he expected my help. I did help but didn't get a thank you. He kept complaining BJs didn't bag items. My previous deliveries always carried a caddy with them.

Date of experience: July 12, 2025

MS
1 out of 5 stars

They dumped the box with the very heavy…

They dumped the box with the very heavy compressed mattress on the floor of the bedroom and left. By the time I had realised they were gone. I rang to ask if they should put the mattress on the bed and take the rubbish they said it was not part of their job! We are talking 10 minutes for two fit young men. A whole different proposition for a 70 year old man. Definitely not the service I was expecting.

Date of experience: July 12, 2025

BR
5 out of 5 stars

Professional

Professional, friendly and checked everything, recommended!

Date of experience: July 12, 2025

MJ
5 out of 5 stars

Round garden table

Beautiful table legs were easy to assemble , delivery was excellent. Communication was good throughout, I would highly recommended this company.

Date of experience: July 12, 2025

DC
5 out of 5 stars

Very good at updates on delivery time

Website very good with a lot of information allowing input to confirm house location and any restrictions on parking etc. Kept informed of delivery time slot and received telephone call 1 hour before delivery. Friendly and helpful delivery team.

Date of experience: July 12, 2025

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