Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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999 total β€’ Write a review

Showing 381 - 390 of 995 reviews
M
5 out of 5 stars

Suberb Service

1st class service from this delivery company. I was given a time of between 2pm and 5pm and also informed I would receive a phone call when the men where approximately 30minutes away. I did indeed receive a call from Mohit and goods delivered at 2.10pm and they even placed it in bedroom as we're not quite ready for it. Delivery men polite and super helpful. Faultless service.

Date of experience: July 8, 2025

Ma
5 out of 5 stars

Fast and efficient

The delivery menu put the sink exactly where we wanted it, in the garage. They were polite, efficient and quick.

Date of experience: July 8, 2025

FW
5 out of 5 stars

On time and efficiently delivered and…

On time and efficiently delivered and left where requested . Polite delivery team

Date of experience: July 8, 2025

SL
5 out of 5 stars

Two great guys who helped tremendously

Two great guys who helped tremendously. An asset to your company

Date of experience: July 8, 2025

J
1 out of 5 stars

I will never accept delivery from these criminals again.

Where to start! - Damaged our house - Drove like idiots down our road (braked so hard you heard the items fall over!) - Refused to take furniture to our room of choice (as per their delivery paperwork), - Β£2,000 worth of furniture damaged and delivered up-side-down. - Poor English, and what little they do speak is incredibly rude. - Then when asked to leave they try and force access by shoving their arm through our front door to take a picture of the boxes dumped in our hallway which blocked our access. The goods were shipped on behalf of Oak Furniture Warehouse, they have lost a customer due to the shocking delivery experience we went through. If this firm ever are instructed to deliver to my home again they will be refused access. Not welcome.

Date of experience: July 8, 2025

KC
5 out of 5 stars

Punctual

Punctual, good communication and delivered when and where they said

Date of experience: July 8, 2025

J
5 out of 5 stars

Easy, well organised delivery service

Quick delivery, very polite. The delivery man called me and told me what time to expect the delivery. They also took notice that we were a business and closed at 5pm.

Date of experience: July 8, 2025

MM
5 out of 5 stars

Seating…

Both of your Delivery men very punctual and very polite and respectful.Thanks Again.

Date of experience: July 8, 2025

AS
5 out of 5 stars

Ideal Thanks good guys.

Ideal Thanks good guys.

Date of experience: July 8, 2025

SG
5 out of 5 stars

Delivered on time

Delivered on time. Goods in perfect condition. Driver contacted 45min before delivery window and delivery 45 min later.

Date of experience: July 8, 2025

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