Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total • Write a review

Showing 11 - 20 of 995 reviews
KR
5 out of 5 stars

Great service fast prompt delivery

Great service fast prompt delivery

Date of experience: July 13, 2025

P
5 out of 5 stars

Lived up to expectations

Excellent communication, estimated timeslot was accurate with a call an hour before arrival, the two handlers were very polite and respected our property and requests.Highly Recommend this company.

Date of experience: July 13, 2025

LP
5 out of 5 stars

Super fast delivery for very friendly…

Super fast delivery for very friendly and professional team than you

Date of experience: July 13, 2025

SH
5 out of 5 stars

Delivered on time

Delivered on time, kept informed upto 39-40mins before arrival. Good service, friendly delivery drivers

Date of experience: July 13, 2025

JD
5 out of 5 stars

Packed perfect delivery men were very…

Packed perfect delivery men were very polite

Date of experience: July 13, 2025

DG
5 out of 5 stars

Brilliant service

Delivered to the correct address for a start 🙂 They were fabulous guys and kept me up to date with the delivery time, even let me know they would be earlier.

Date of experience: July 13, 2025

SH
5 out of 5 stars

Garden Furniture Delivery

Delivery company kept me informed of date & time of delivery. Very pleasant delivery men. Overall a good experience.

Date of experience: July 13, 2025

DD
5 out of 5 stars

All process was good.

All process was good.

Date of experience: July 13, 2025

E
1 out of 5 stars

Absolutely horrendous experience

Absolutely horrendous experience - damaged the goods they were delivering yesterday morning as well as my property, failed to unpack an item and take it to my room of choice (as I had paid for) and left with one of my items still in their van. Drivers were unprofessional and disinterested; clearly rushing to get to the next job, took no care in delivering my items and offered no apology for the damage. Re-delivery of missing item yesterday evening not within the two hour time slot originally advised or the later time slot subsequently advised; multiple excuses for the delay but I still don’t have the product paid for a day later. The worst part was receiving a document via email confirming receipt of all goods in perfect, unpacked condition to the correct rooms with no damage to my property…containing, purportedly, my signature despite me never having signed such acceptance of delivery slip. Could not advise against using this service more.

Date of experience: July 13, 2025

I

Iva

US

4 out of 5 stars

Gents picked up the package

Gents picked up the package, it was very professional. I would prefer to have some receipt, proof of collection.

Date of experience: July 13, 2025

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