Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total • Write a review

Showing 121 - 130 of 995 reviews
LD
5 out of 5 stars

Item delivered on time

Item delivered on time. Delivery men were very helpful.

Date of experience: July 11, 2025

MJ
5 out of 5 stars

Excellent service

Excellent service. The two carriers arrived at the stated time. Unwrapped carefully the item of furniture and brought it where I wanted it. Many thanks.

Date of experience: July 11, 2025

JM
5 out of 5 stars

Great service

On time - very polite - carried both boxes upstairs to the bedroom Rang to confirm they were on route and called when they arrived. - would definitely recommend

Date of experience: July 11, 2025

SL
5 out of 5 stars

Fantastic delivery

Fantastic delivery, on time and happy drivers in the extreme heat!!!

Date of experience: July 11, 2025

J
3 out of 5 stars

Efficient delivery but mattress has…

Efficient delivery but mattress has dirty marks on it although was covered in plastic

Date of experience: July 11, 2025

FC
5 out of 5 stars

Great service…

I was contacted an hour ahead before delivery, a lovely gentleman made sure all was in the package before leaving. Thank you ☺️

Date of experience: July 11, 2025

JB
5 out of 5 stars

A quality piece of furniture that looks…

A quality piece of furniture that looks amazing. It was delivered on time and was easy to assemble.

Date of experience: July 11, 2025

GB
5 out of 5 stars

Delivered as promised.Easy to deal with

Delivered as promised. 3 hour window with follow up call 40 mins before arrival. Taken to chosen room

Date of experience: July 11, 2025

CF
5 out of 5 stars

Excellent delivery team friendly polite…

Excellent delivery team friendly polite and good communications

Date of experience: July 11, 2025

MB
5 out of 5 stars

Great delivery

Notified me the day before. Then a 3 hour window and then 40 minutes before delivery. Very much appreciated.

Date of experience: July 11, 2025

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