Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total β€’ Write a review

Showing 111 - 120 of 995 reviews
V
5 out of 5 stars

Super nice delivery team

Super nice delivery team

Date of experience: July 11, 2025

MB
5 out of 5 stars

Delivery was on time and I was called…

Delivery was on time and I was called before the delivery arrived. The guys were very polite and helpful and I would definitely recommend them.

Date of experience: July 11, 2025

BC
5 out of 5 stars

Their delivery was on time

Their delivery was on time, two polite men and very satisfied.

Date of experience: July 11, 2025

FM
5 out of 5 stars

Excellent service from Team-075

Team-075 delivered my wardrobe flatpack today, and the two men were really friendly, professional and confirmed everything they were doing. They very kindly took my parcels upstairs for me to make life easier for me, and were so upbeat (especially for a hot day in the sun and a long drive back to Birmingham ahead of them!). Really pleased with the delivery, this is the third time BJS have delivered to my home, and it has been a really pleasant and easy experience each time. The delivery window notice beforehand was helpful, and the men delivering today gave me a ring 45 mins before they arrived to confirm they were on their way and eta. Really pleased again!

Date of experience: July 11, 2025

Sr
5 out of 5 stars

Excellent service.delivered on time and…

Excellent service.delivered on time and excellent communication about timings.

Date of experience: July 11, 2025

C
5 out of 5 stars

Helpful and polite

Helpful and polite

Date of experience: July 11, 2025

PB
5 out of 5 stars

Excellent service

Polite, on time, took care with the TV box

Date of experience: July 11, 2025

MM
5 out of 5 stars

Very good delivery service

Very good delivery service, and hour before the given time slot

Date of experience: July 11, 2025

LP
5 out of 5 stars

Quick & efficient.

New refrigerator. Called in advance to advise of expected delivery time. Quickly and safely taken through the lounge into the kitchen where it was unboxed and all packaging taken away. Great job!

Date of experience: July 11, 2025

YO
5 out of 5 stars

Lovely pair of guys delivered a…

Lovely pair of guys delivered a significant amount of heavy boxes of furniture in the blistering heat. They brought them to our room of choice with care and we're very professional. Would highly recommend!

Date of experience: July 11, 2025

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