First class service.
First class service. Excellent communication and both delivery staff were very friendly and helpful
BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
First class service. Excellent communication and both delivery staff were very friendly and helpful
Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.
Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps
2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed
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www.bjshomedelivery.com999 total • Write a review
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Appalling, rude and threatened with a failed delivery if I didn’t agree to leave in a safe place - I was away and had asked for delivery the following day but they came anyway. Very angry lady hung up the phone on me and I phoned back and was told to hurry up and allocate a safe place because their drivers needed to leave despite being asked not to deliver that day. THE DELIVERY TEAM WERE NOT THE PROBLEM IT WAS THE LADY ON THE PHONE AMD THE FACT IT WAS NOT DELIVERED WHEN ASKED.
Date of experience: July 11, 2025
Delivery man just looked at the door and said "that won't fit in the box, I'll just leave it here (outside) and you'll definitely get it in once they're out of the box" Then they got me to confirm on the phone with this woman who I couldn't understand that they could leave it outside but I also had no choice - they didn't ask if it was okay they just said there was no way for them to get it in. Edit - escalating this internally won't give me my £50 back
Date of experience: July 11, 2025
Polite and delivered it to the room of my choice
Date of experience: July 11, 2025
Was kept informed about the delivery beforehand and arrival time very accurate, very pleasant men that arrived
Date of experience: July 11, 2025