Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total β€’ Write a review

Showing 101 - 110 of 995 reviews
BP
5 out of 5 stars

Just great

Just great, fast, efficient, polite and friendly. Thanks BJs

Date of experience: July 11, 2025

AC
1 out of 5 stars

Appalling

Appalling. Scruffy deliverymen. Uncooperative. Incorrectly instructed. If they had any common sense we could have compromised on the delivery shortfall and they would not have had to take the delivery away. Would not knowingly use them again. You need a zero on the ratings form for jobs like this. Not worth a star.

Date of experience: July 11, 2025

SM
5 out of 5 stars

Exactly on time - happy customer!

Exactly on time, good advanced communication (to specify exact time), friendly and efficient - carrying item upstairs for us. Very happy!

Date of experience: July 11, 2025

PK
5 out of 5 stars

Great service

No problems

Date of experience: July 11, 2025

C
5 out of 5 stars

Excellent service

Excellent service, kept informed throughout

Date of experience: July 11, 2025

GW
1 out of 5 stars

I was waiting for my M&S chair to be…

I was waiting for my M&S chair to be collected from BJS I had a call to say they would be with me in 30 minutes, 10 minutes after the call I got another call to say they wouldn’t be coming as a road was closed, unsure how I can give a review for something that didn’t take place and they have had the cheek to say pick up was attempted

Date of experience: July 11, 2025

S
5 out of 5 stars

The staff were friendly

The staff were friendly, efficient and on time. Communicated before time! The only problem we have is that the mattress protector does not in any way fit the mattresss!!!!!

Date of experience: July 11, 2025

MA
5 out of 5 stars

Arrived on time and box was checked.

Arrived on time and box was checked. Very pleased

Date of experience: July 11, 2025

N
1 out of 5 stars

They are just a liar 3:15 they said…

They are just a liar 3:15 they said will delivered and 3:19 I called them and he said is 40 minutes far and send a message customer not at home . Our shop is open the door is open stupid liar and also his Name is Moahamed

Date of experience: July 11, 2025

MR
5 out of 5 stars

Efficient and polite...perfect!

Pre-delivery information was very good and timely. Delivery team ?155 were polite and efficient. Wish all deliveries were carried out with such efficiency.

Date of experience: July 11, 2025

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