BitMart

1.8 out of 5 stars
1.8
Poor60 reviews

TrustScore

1.8
1.8 out of 5 stars
Poor
5 out of 5 stars
10
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
2
1 out of 5 stars
46
60 reviews in total

Review summary

BitMart has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Josh Yaspan
Josh Yaspan
1 reviews
3 months ago
1 out of 5 stars

Constant outages

Constant outages. Always issues in this exchange. For how big they are, it's pretty pathetic. It also always happens during surges of prices. How convenient the site times out when things go up, then it works when you lost your chance. It's not to be trusted. Trade your tokens and get them off the exchange.

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Paul Webb
Paul Webb
1 reviews
3 months ago
1 out of 5 stars

Poor customer services

Poor customer services, loss funds, I refer to as shady exchange.

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4 months ago
1 out of 5 stars

It's totally scamming crypto…

It's totally scamming crypto exchange,be careful and stay away from Bitmart..

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4 months ago
1 out of 5 stars

Scam community

Bitmart give some projects asset to scam their community. I never seen a converting tokens in crypto industry, I trade a Go tokens (1813165954219.269 tokens and convert to-0.00001813 tokens ) and some of them are VST,XUN,VLT,FPT tokens convert to -0 tokens after trading. Bitmart role two things exchange and mine app

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4 months ago
1 out of 5 stars

Not a good experience

Not a good experience ! The overall process with pay is highly manipulative and does not align in the same index ratio with SPACE BANK . Advance solution and good pay .

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Ivan
Ivan
1 reviews
4 months ago
1 out of 5 stars

Make hay

ᴀꜰᴛᴇʀ ᴄᴀʀᴇꜰᴜʟʟʏ ᴀɴᴀʟʏᴢɪɴɢ ᴛʜɪꜱ ᴡᴇʙꜱɪᴛᴇ, ɪᴛ ʙᴇᴄᴀᴍᴇ ᴄʟᴇᴀʀ ᴛʜᴀᴛ ɪᴛ ᴏᴘᴇʀᴀᴛᴇꜱ ᴜɴᴅᴇʀ ᴀ ꜱᴄᴀᴍ ꜱᴛʀᴀᴛᴇɢʏ ᴅᴇꜱɪɢɴᴇᴅ ᴛᴏ ᴇxᴘʟᴏɪᴛ ᴅᴇꜱᴘᴇʀᴀᴛᴇ ɪɴᴅɪᴠɪᴅᴜᴀʟꜱ. ᴛʜᴇ ᴘʀᴏᴄᴇꜱꜱ ɪꜱ ʀᴇᴘᴇᴀᴛᴇᴅʟʏ ꜱɪᴍᴘʟᴇ: ᴘʀᴏᴍɪꜱᴇ ᴇᴀꜱʏ ᴍᴏɴᴇʏ, ɢᴀᴛʜᴇʀ ᴘᴇʀꜱᴏɴᴀʟ ᴅᴀᴛᴀ, ᴛʜᴇɴ ʙʟᴏᴄᴋ ᴀᴄᴄᴇꜱꜱ ᴀꜰᴛᴇʀ ʀᴇQᴜᴇꜱᴛɪɴɢ ᴡɪᴛʜᴅʀᴀᴡᴀʟꜱ. ᴛʜᴇ ᴅᴏᴄᴜᴍᴇɴᴛ ʀᴇQᴜᴇꜱᴛꜱ ᴀʀᴇ ᴀ ꜱᴍᴏᴋᴇꜱᴄʀᴇᴇɴ—ᴀ ᴡᴀʏ ᴛᴏ ɢᴀᴛʜᴇʀ ɪᴅᴇɴᴛɪꜰɪᴄᴀᴛɪᴏɴꜱ ꜰᴏʀ ꜰᴜᴛᴜʀᴇ ꜰʀᴀᴜᴅ. ᴀɴʏ ᴀᴛᴛᴇᴍᴘᴛ ᴛᴏ ᴄᴏɴᴛᴀᴄᴛ ꜱᴜᴘᴘᴏʀᴛ ᴡɪʟʟ ʀᴇꜱᴜʟᴛ ɪɴ ɢᴇɴᴇʀɪᴄ ʀᴇꜱᴘᴏɴꜱᴇꜱ ᴏʀ ʙʟᴀᴍɪɴɢ ᴛʜᴇ ᴜꜱᴇʀ. ɪ ʜᴀᴠᴇ ꜰᴏʀᴡᴀʀᴅᴇᴅ ᴀʟʟ ʀᴇʟᴇᴠᴀɴᴛ ɪɴꜰᴏʀᴍᴀᴛɪᴏɴ ᴛᴏ ᴬᵐᵇˡˡᵖ..ᵁᵏ ᴳᵒᵒᵍˡᵉ ᶠʳᵃᵘᵈ ᴮᵘʳᵉᵃᵘ ꜰᴏʀ ᴀꜰꜰɪʀᴍᴀᴛɪᴠᴇ ᴀᴄᴛɪᴏɴ. ɪ ꜱᴛʀᴏɴɢʟʏ ᴀᴅᴠɪꜱᴇ ᴀɢᴀɪɴꜱᴛ ᴜꜱɪɴɢ ᴏʀ ʀᴇɢɪꜱᴛᴇʀɪɴɢ ᴏɴ ᴛʜɪꜱ ꜱɪᴛᴇ.

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Amore Sky
Amore Sky
1 reviews
5 months ago
1 out of 5 stars

Bitmart NFT is a scam

Stay away from bitmart NFT All scam

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5 months ago
1 out of 5 stars

Terrible company

Terrible company - withdrawal is pending. I'll be filing my claim through my display P to have pending tokens released.

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Dazzer J
Dazzer J
1 reviews
5 months ago
1 out of 5 stars

I unfortunately made the mistake of…

I unfortunately made the mistake of attempting a transfer from another exchange to bitmart, unfortunately apparently they do not support x layer (I'm aware faux par on my part, however this could have been made more transparent) Given this, my funds are lost in the ether and neither party is interested in helping me recover funds. I can see the transaction was successful on the Blockchain, so where exactly have the funds gone if you don't support x layer hmm? I'm considering legal action, but have a feeling that wouldn't be any use **Adding reply to Bitmarts Reply** You've told me to contact customer service, yet when I do I'm told you can not help. So why would I do it again?

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Dan Jensen
Dan Jensen
1 reviews
5 months ago
1 out of 5 stars

Bitmart is not to trust.

I bought 5750 L1x on Bitmart. I was building up a business irl. So when i got around to it. L1x had been de listed. I responded within a couple of days of de listing. They didnt want to help me retreving my L1x. It was obvious they eyed the chance to scoop up all of the de listed crypto. I think there was so many ways they chould help us getting the coins out before the de listing. So many ways to letting us know. I see it as theft. Then keeping all of our money is how they run theire business.

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dope X
dope X
1 reviews
5 months ago
1 out of 5 stars

Pure scam artist

Pure scam artist Delisting your coins and you never cant get them back , use everyone binance or web3 , this exchange just scams you with everything

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Nazimchik
Nazimchik
1 reviews
5 months ago
1 out of 5 stars

BitMart received my 4160.8 STEEM tokens…

BitMart received my 4160.8 STEEM tokens from MEXC on June 28, 2025. The transaction is fully confirmed on the blockchain (TxID: 9cb2764d243ce5870dbfdb252298346a07491f9a) and was sent with correct memo (250539187285043). They refuse to return my funds, saying the token is not supported. But the tokens are in their wallet and visible on the STEEM blockchain. This is unacceptable. I request CoinMarketCap to investigate and delist BitMart for holding customer funds without processing or refund. Please help me recover my funds or escalate this abuse.

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Daniel Macri
Daniel Macri
1 reviews
5 months ago
1 out of 5 stars

Bitmart stole my funds and demanded a…

Bitmart stole my funds and demanded a ransom before releasing them. After confirming all deposit details were correct they still denied responsibility and would not release my funds without paying a fee that was almost 2x the amount of the initial deposit. Scam exchange — be cautious.

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Rabih Alawieh
Rabih Alawieh
1 reviews
5 months ago
1 out of 5 stars

The worst ever support

The worst ever support. Syam Salah just want to steal your coins without any hesitation. And just asking for information they already have just as an excuse

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Ray
Ray
1 reviews
6 months ago
5 out of 5 stars

Good experience of trading

Good experience of trading! Nice platform

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Chris
Chris
1 reviews
6 months ago
1 out of 5 stars

I've been unable to access my funds at…

I've been unable to access my funds at all for the past 3 months!! The platform is a joke...They want you to deal with a 3rd party, and they simply ask security questions I can't possibly know the answer too!! I just want access to MY MONEY...I've tried your link, and the site won't even let me sign in, or reset my password. So how am I supposed to contact you? UPDATE. Still zero help or reaching out to me. Nothing they say or do works!! Bitmart, I want my money today!!!! I don't have a reference ticket number, so pls provide with one. Look, every single email you send doesn't let you reply to that email. So pls send me an email that I can simply reply too!!! Like a normal business!!! Yet again that link comes up 404...Get your act together, jeez, how long does it take to give me a link that bloody works!!!!. Nothing you've sent me works, I've messaged countless times on Twitter and nobody has EVER responded!!! You're stealing my money!!!!!!! STOP apologising and do something that's actually going to work!!!!!

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Viktor Appel
Viktor Appel
1 reviews
6 months ago
5 out of 5 stars

I am new here

I am new here, I can't give a proper rating yet.

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Gg Wp
Gg Wp
1 reviews
6 months ago
1 out of 5 stars

Absolutely f up place to trade

Absolutely f up place to trade Delisted coins are not possible to withdraw another wallet , they just delete/keep it to their own

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deva aanand
deva aanand
1 reviews
6 months ago
1 out of 5 stars

My withdrawal option is not working

My withdrawal option is not working. I tried so many times. But still today onwards it's not working.

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6 months ago
1 out of 5 stars

their transaction process i not safe i…

their transaction process i not safe i made a transfer of 400$ and its delaying for over a day uptill now i didnt see myy reward

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