BitMart

1.8 out of 5 stars
1.8
Poor60 reviews

TrustScore

1.8
1.8 out of 5 stars
Poor
5 out of 5 stars
10
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
2
1 out of 5 stars
46
60 reviews in total

Review summary

BitMart has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Danny Moreno
Danny Moreno
1 reviews
7 months ago
1 out of 5 stars

I went to do a withdrawal

I went to do a withdrawal. It worked just fine. Small money, so of course no problem. I went to withdraw $3k about a month later. The money vanished after it said transaction complete. I reached out to customer service. They said, thank you and we will look into this and get back to you. I have left 2 other messages with them over 24 hours after the initial request. No response since the initial response and no money in my account. This is a scam. My friend just lost $30k to them because they did the same thing to her. There customer service is crap, stay away and run fast. Do not invest at all with this company.

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Michelle
Michelle
1 reviews
8 months ago
1 out of 5 stars

Assets stolen by BitMart after locking me out for weeks

BitMart locked me out for weeks making me jump through hoops to prove who I am and when finally I managed to get access to my account all my funds were gone. Zero balance. Over 25 000 USDT stolen. I am a widow. This was inheritance. This exchange needs to be investigated. It can be proven that I did not withdraw those funds. I also have all the emails from weeks of trying to get access to my assets, only to find someone stole them. And please don't tell me you care and I must open a ticket BitMart. It has been a hellish experience dealing with BitMart. BEWARE they are not to be trusted. Investigation. This reply from Bitmart is their standard kind of reply. It means nothing. Bitmart robbed me. They are trying to deflect so people on Trust Pilot think they are helping. I was locked out by them and robbed. BEWARE!!!

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8 months ago
1 out of 5 stars

Bad for use

Bad for both beginners and veterans there’s no point in going to register just run from them that’s all

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Suk
Suk
1 reviews
8 months ago
1 out of 5 stars

This website has locked my account and…

This website has locked my account and doesn't want to unlocked it as I have already verified my account with legal documents and also with legal token transfer exchange. Send an email its been already 3 Months hasn't got any reply at all

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Henrik Larsen
Henrik Larsen
1 reviews
8 months ago
1 out of 5 stars

Bitmart has a vast ocean of tokens

Bitmart has a vast ocean of tokens, but the spreads on mainstream pairs continue to grow. I withdrew $4,900 worth of XRP, I parked it on Fidexy, then I sat back and watched $466 stack on top of the total—clean round 9.5% lift that took the cake over chasing every micro‑pump on bitmart. One easy switch convinced me that my next deposit belongs where the returns appear without struggle.

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8 months ago
1 out of 5 stars

Run from this platform

One of the biggest scammers out there best beware of them don’t fall victims to their petty scams

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Goni Unik
Goni Unik
1 reviews
8 months ago
1 out of 5 stars

I made a mistake while transferring…

I made a mistake while transferring USDT to Bitmark exchange. I forgot to write the memo number. I contacted several agents and no one helped me get my money back. Please do something or I will have to file a cybercrime complaint.

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fischer adam
fischer adam
1 reviews
8 months ago
1 out of 5 stars

Naciągacze

Oszuści i naciągacze z rosyjskim akcentem panie które z presją wyzywają bo nie chciałem zainwestować. Oszukali mnie na 12 tysięcy euro. Jak chciałem wypłacić to wymyślili że ubezpieczenia na pieniądze. Oszuści i nic więcej.

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José Quintas
José Quintas
1 reviews
8 months ago
1 out of 5 stars

Hoje no lançamento da cpen a BitMart…

Hoje no lançamento da cpen a BitMart falhou a 1000% Diziam sistema com erro e depois dizia net instável 😡😡😡 Não consegui negociar até a cpen cair mais 50% Isto foi tudo armado por eles!!!! Algumas mais pessoas aconteceu o mesmo!!! Eu vou querer responsabilidades da parte deles

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8 months ago
1 out of 5 stars

Scammers.

Scammers.. bitmart are thieves.. they partnered with cpen to dump before they come online.. what the fvk is wrong with bitmart.. This two apps should be reported and taken down. They condone fraudulent activities

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Pere Vicens
Pere Vicens
1 reviews
8 months ago
1 out of 5 stars

Me han suspendido la cuenta por un…

Me han suspendido la cuenta por un retiro de 600 usdt, alegando que es una actividad ilícita, cuando es una billetera fría recién creada y todo está correcto. Mala praxis lo de bitmart de congelarte y quedarte con tu dinero. Sino ponen la cuenta les haré una denuncia. Si lo arreglan pronto y asumen el error rectificaré mi opinión, pero de momento es esta. Núm del caso de bitmart: 1179069

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Ronal D Souza
Ronal D Souza
1 reviews
8 months ago
1 out of 5 stars

Urgent Issue with PI Coin Balance &…

Urgent Issue with PI Coin Balance & Trading on BitMart Dear BitMart Support, Bit mart ID 13742877 I am experiencing a serious issue with my account. I had 1,070.63 PI coins in my Spot Wallet, but suddenly, my account balance is showing zero, while my PI coin quantity remains visible. I am unable to trade PI on BitMart, and there has been no communication or explanation regarding this issue. This is extremely frustrating and unacceptable. I need a clear and immediate response on: Why my balance is missing while PI coins are still visible? Why I cannot trade PI on BitMart? How can I recover my funds or trade my PI coins? Please provide a proper response and a resolution at your earliest convenience. You can reach me via email . Looking forward to your prompt assistance

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8 months ago
1 out of 5 stars

Scammers

Scammers, they will never get the chance to get the money they want.

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8 months ago
1 out of 5 stars

Che schifo

Se si potesse mettere meno di 0 lo farei! Truffatori a dir poco! Vergognosi! Hanno creato un sito FALSO con il loro stesso nome e loro non fanno niente per eliminarlo?! Stupida io che ci sono cascata eh però ho subito allarmato le autorità, scritto varie email ma nessuno fa niente e intanto i LADRI lavorano senza problemi e continuano a truffare le persone normali.. Bo

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Bashiru
Bashiru
1 reviews
8 months ago
5 out of 5 stars

Good day everyone

Good day everyone, I have lost my phones I don't have a access with my two factor again l need help please I want to remove it in my account please

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Mehmet
Mehmet
1 reviews
8 months ago
1 out of 5 stars

Hesap blokesi

Bitmart hesabımı sebepsiz yere bloke etti para çekme ve alım satım işlemi yapamıyorum hesabımın kendime ait olduğunu kimliğim ile beraber çekilmiş fotoğrafımı kendileri ile paylaştım ama yine de hesap blokesi kalkmadı soruşturma açıldığını söylediler 1 hafta beklemem gerektiğini söylediler

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