Bitdefender has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I am having great difficulty trying to cancel auto-renewal of a Premium VPN subscription with Bitdefender. Bitdefender want to renew at 100% rate when online they are advertising a 50% discount!!! Their "Contact Us" link constantly times out. What to do?
Had them for 5 years. The best protection, I have never had any PC issue and im online all the time. BUTTT last year, a staff use my debit card to purchase $400 of sport betting. Thank GOD my bank USAA blocked them for suspicious activity I wont be using them anymore since they are now $80 a year and the staff are thieves and NORTON 360 has a promotion for 15usd a year... yeah no brainer
Excelente antivirus el mejor del mercado sin duda.
Pleasant people
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www.bitdefender.com1,000 total • Write a review
Give total aid to client and solve the problem in all cases.
Date of experience: August 13, 2024
We have been using Bitdefender for many years now (+-7), flawless. Does the job perfect and does not (at all) slow down our devices.Goes very well on our smartphones (android) too. Recent contact with customerservice was very quick and good. Problem solved almost "on the spot". So we will surely keep using their software. Thanks !
Date of experience: August 12, 2024
Canceling a subscription is VERY difficult. There are too many hoops to go through. Your CENTRAL Login is useless as you're not able to cancel your subscription if you have updated your email address. WHY SHOULD THAT BE when you ALREADY VERIFIED this when the email address has been updated. And still you will ask for the old email address? BULLSH*T
Date of experience: August 12, 2024
