Great product, but beware of customs charges!
Great product but sadly it doesn't fit the person I ordered it for; also, if you're ordering from mainland Europe as I did, beware of the hidden customs charges!
Biscuit Clothing
Reviews 100•
4.8
Fashion & Beauty4.8
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.8
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Biscuit Clothing is exceptionally well-rated by customers. Customers particularly appreciate service and quality.
✨
Based on reviews, created with AISee what reviewers are saying
Fabulous range of clothing and…
Fabulous range of clothing and accessories and the Customer service is outstanding! Highly recommend this fabulous shop.
Very fast service
Very fast service, love the cardigan
Lovely jacket
Lovely comfortable jacket at an amazing price!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.biscuit.clothing
All reviews
100 total • Write a review
Showing 51 - 60 of 96 reviews
5y
Great service
Great service - parcel with garment arrived in London very speedily and beautifully wrapped. Very happy
Date of experience: June 14, 2024
c
customer
US
Clothes sent to Portugal without full customs info
Clothes sent to Portugal and got stuck in customs as there was a lack of information required to clear. When querying this with Biscuit I received two messages; one pleasant one offering to helpfully look into it. The other succinctly and unapologetically stating it would not be their fault as they had done everything necessary. Customs in Portugal sent the items back due to the lack of information from Biscuit. I notified them the same day and have had no response, no apology. I have many items sent out to Lisbon from Spain, UK, USA with no issues at all. I will wait to hear and hopefully get fully reimbursed.
Date of experience: June 12, 2024
MC
Fabulous service and gorgeous item as…
Fabulous service and gorgeous item as always from Biscuit Clothing. Support Independent 👍
Date of experience: June 12, 2024
RE
Nice top
Already had this top in a different colour so knew the quality of the product. However as previously bought in a store struggled to find elsewhere online to purchase until I found Biscuit clothing. Very happy with purchase and despatched quickly, packaged well.
Date of experience: June 3, 2024
D
DS
US
Brilliant little independent shop!
Popped in to the Hyndland store on a whim last week. It was utterly gorgeous, the collection of clothing and other bits is so varied and joyous. The staff were helpful but you didn’t feel pressured to buy and could just browse in peace - I love that! I later went on to the website which is so well organised and laid out and ordered all the bits I had my eye on, after careful consideration #treatyourself! Whilst the clothes here are slightly above high st prices there is a real range of style and prices and the quality is really something special. I am 5ft11 and a 10/12 and everything I ordered fits like a glove and is the perfect length, something I’ve never experienced as a taller person! Every piece is crafted so well, the quality is nothing I’ve experienced before even after buying designer, I know it will last and wash well. It was packaged beautifully and I love the branding! Overall, I could not be happier and will definitely keep an eye on the website and when walking past the Glasgow shop to add some thoughtfully curated and timeless pieces to my wardrobe I can wear again and again. I’ve loved following the instagram too, and to know that the company supports Palestine is ethically fantastic. What a gem of a business and so needed! Thank you to all the staff that must work so hard to pull this off!! Kudos to you x
Date of experience: May 31, 2024
VG
Prompt and efficient service
Prompt and efficient service and delivery. Considering delivery is £4.95 for orders under £150, it would be nice to be offered free returns from your online store as it could be costly to make an error in sizing etc by the time you've sent something back and had to pay postage for that too. Lovely range of products. I wish you had a store nearer me!
Date of experience: May 4, 2024
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