Review summary

Biscuit Clothing is exceptionally well-rated by customers. Customers particularly appreciate service and quality.

Based on reviews, created with AI

See what reviewers are saying

Great product, but beware of customs charges!

Great product but sadly it doesn't fit the person I ordered it for; also, if you're ordering from mainland Europe as I did, beware of the hidden customs charges!

M
Fabulous range of clothing and…

Fabulous range of clothing and accessories and the Customer service is outstanding! Highly recommend this fabulous shop.

c
Very fast service

Very fast service, love the cardigan

Lovely jacket

Lovely comfortable jacket at an amazing price!

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All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
SW
5 out of 5 stars

Great service

Great service - very speedy delivery.

Date of experience: March 9, 2025

J

JFS

US

5 out of 5 stars

Super efficient service and items…

Super efficient service and items exactly as expected from website.

Date of experience: March 3, 2025

MK
5 out of 5 stars

Items bought were lovely and arrived…

Items bought were lovely and arrived quickly!

Date of experience: February 2, 2025

M
5 out of 5 stars

SUPERB

As a Northern Ireland customer, I tend to buy local. However, this is the second time I have purchased from Biscuit and will definitely shop again, . Great service. Lovely product. Thank you.

Date of experience: February 1, 2025

AD
5 out of 5 stars

Excellent company high quality clothing

Excellent company to deal with. High quality clothing. Beautifully packaged. True to size. Communication good throughout and delivered in 2 days with standard delivery. Delighted with my purchases. I will be buying from Biscuit clothing again and would highly recommend them.

Date of experience: February 1, 2025

SH
5 out of 5 stars

Biscuit is amazing

Biscuit is amazing. I’m obsessed with their coolbrands & brilliant sales. Customer service is so helpful & I have returned time & time again to this trusted Scottish boutique. Refunds are slow but reflective of the small business nature. I am a loyal & happy customer who has never looked more stylish thanks to their curated offer x

Date of experience: December 9, 2024

C
5 out of 5 stars

Lovely candle set from Plum & Ashby…

Lovely candle set from Plum & Ashby arrived promptly and well packaged. I have tried calling the telephone number listed a number of times to enquire about an item and have only ever got an answering machine. Would be good to be able to speak with someone but appreciate shop is probably very busy at this time of year!

Date of experience: December 4, 2024

JP
1 out of 5 stars

Far too slow to refund…

It’s two weeks since this company acknowledged receipt of a returned item, but they have still not refunded me (almost £400). When most other retailers now refund promptly, there’s just no excuse. Not impressed at all and will not shop here again: first and last time!

Date of experience: November 21, 2024

KS
5 out of 5 stars

Great service

Great service, prompt delivery. I've never had to return an item as pieces are always as described and very good quality. Biscuit Clothing really collate a fabulous selection to make a perfect capsule wardrobe in Spring, Summertime and Autumn Winter.

Date of experience: November 12, 2024

SH
5 out of 5 stars

Would use Biscuit again.

Great communication and very efficient. Tracked 48 hour delivery. Beautiful product.

Date of experience: October 3, 2024

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