Bindner Medical specializes in the field of iontophoresis, providing effective treatment solutions for hyperhidrosis, commonly known as excessive sweating. The company offers a range of iontophoresis devices designed to deliver controlled electrical currents, effectively targeting sweat-prone areas such as hands, feet, and sensitive regions like the underarms and face. With a focus on user-friendly equipment and comprehensive support, Bindner Medical aims to help individuals manage their sweating issues in various settings, including at home or in medical facilities.
The company's offerings include not only a selection of high-quality iontophoresis devices but also expert consultations to assist customers in choosing the right equipment based on their specific symptoms. Bindner Medical also provides rental options for their devices, making their solutions accessible to a broader audience. With a commitment to effective treatment and customer education, Bindner Medical serves individuals seeking relief from the challenges of excessive sweating.
Bindner Medical has a positive customer experience.
Bindner Medical receives overwhelmingly positive feedback from customers, highlighting exceptional service and quick responses. Reviewers frequently mention the staff's friendliness and competence, with many praising the rapid assistance they receive, whether through email or phone.
Read full summaryShow less
The ability to test devices before committing to a purchase is also appreciated, as it allows consumers to find effective solutions for issues like hyperhidrosis. However, a few negative reviews point to unfriendliness in customer service and issues with communication regarding rental fees. Despite these criticisms, the majority of experiences reflect a high level of satisfaction with both product quality and customer support. Overall, Bindner Medical is highly recommended for its reliable service and effective products.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
56
100%
+0.8
● Low
4.8 / 5 overall
=
56 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 0.8
12-month avg
4.3
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
1
Sep 24
4.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
5.0
1
Jan 25
3.0
2
Feb 25
5.0
1
Mar 25
3.0
2
Apr 25
5.0
2
May 25
—
0
Jun 25
5.0
2
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 56 most recent reviews.
Top praiseof 54 positive reviews
Customer service44%
24 mentions
Fast & efficient13%
7 mentions
Professionalism4%
2 mentions
Friendly staff4%
2 mentions
“Perfekter Service und schnelle Bearbeitung”
On “Customer service” · Apr 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
Overall rating and review count for this company and similar companies
Ordered the last available product, which was promptly shipped but unfortunately lost due to external circumstances. Communication was consistently quick. There was a minor misunderstanding about shipping dates, quickly clarified. Received a full refund when redelivery wasn't possible due to stock issues. Bindner Medical was responsive and worked to resolve the situation effectively.
Die Artikel wurden zügig verschickt, der Service meldete sich sogar vorab bei mir, um die Hausnr. zu erfragen, weil ich die bei der Bestellung nicht angegeben hatte.
Ein fehlerhafter Kleinartikel wurde zügig ausgetauscht und auf Kosten des Shops zugeschickt. An der Servicequalität nichts auszusetzen. Einzig am Verpackungsmaterial könnte ein bisschen gespart werden, ein weniger großer Karton und dadurch weniger Polsterfolie ginge sicher auch.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Bindner Medical specializes in the field of iontophoresis, providing effective treatment solutions for hyperhidrosis, commonly known as excessive sweating. The company offers a range of iontophoresis devices designed to deliver controlled electrical currents, effectively targeting sweat-prone areas such as hands, feet, and sensitive regions like the underarms and face. With a focus on user-friendly equipment and comprehensive support, Bindner Medical aims to help individuals manage their sweating issues in various settings, including at home or in medical facilities.
The company's offerings include not only a selection of high-quality iontophoresis devices but also expert consultations to assist customers in choosing the right equipment based on their specific symptoms. Bindner Medical also provides rental options for their devices, making their solutions accessible to a broader audience. With a commitment to effective treatment and customer education, Bindner Medical serves individuals seeking relief from the challenges of excessive sweating.