Very fast and good service
Very fast and good service

BIAS Technology Support Ltd is a UK-based company specializing in barcode scanner repair and support for mobile systems. The company provides a comprehensive range of services, including hardware and software solutions, configuration, and management for various industries such as warehousing, retail, logistics, and healthcare. With expertise in mobile computing and barcoding technology, BIAS Technology Support assists businesses in optimizing their operations through tailored solutions that address specific needs, from inventory management to field service applications. Targeting a diverse clientele, including warehouses, retail businesses, and medical facilities, the company aims to streamline processes and enhance productivity. BIAS Technology Support focuses on ensuring seamless connectivity from server to user, offering consultation and deployment support to facilitate the implementation of effective barcoding and RFID systems. Their commitment to understanding customer requirements makes them a valuable partner for organizations looking to improve their barcoding and mobile system capabilities.
Reviewers consistently report positive experiences with BIAS Technology Support Ltd. Customers often highlight service, bias, years, great.
Overall sentiment is strongly positive with an average rating of 5.0 stars across 17 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 17 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“Very fast and good service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 17 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: BIAS Technology Support Ltd is #1 of 5 on overall rating in this group.
17 reviews of BIAS Technology Support Ltd. Filter by what matters to you.
Over a year ago
Always polite and helpful with rapid and productive service.
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Very fast and good service
We have used Bias for many years, they provide excellent professional service and support and are very efficient and competitive. Recently turning around repair work in record time to meet critical deadlines.
Always polite and helpful with rapid and productive service.
We've been using Bias for several years to maintain our fleet of Datalogic handsets. Over that time the service they provide has gone from a pleasant suprise to the standard by which we judge other technology providers.
My computer issue was resolved super quick, I found the guys to be extremely helpful and knowledgeable. I would certainly recommend them.
Our company has used BIAS Technology for repair work for 8 years or more. Their pricing is very fair and the units come back working and well packaged. I have been in the Auto-ID Industry for 33 years and BIAS is my first choice for repairs.
Great service. Cost Effective and really quick turnaround scanner repairs.
Service well exceeded our wildest expectations.A thoroughly customer centric company.
Great Service
I send broken barcode scanners to BIAS Technology and they efficiently repair and send them back. They are also friendly and helpful.
We have used BIAS for many years to repair scanners, printers and mobile computers, their level of professionalism and the quality of their work is second to none!
We use BIAS for servicing our barcode scanners and label printers. We have been using their services for many years now and they never let us down. BIAS is a very reliable company and provide outstanding service. They are always helpful and friendly.
We have been using Bias since we implemented barcode scanning 3years ago. They helped us with scoping the correct hardware for our business need initially, handheld devices and printers. They have a 5* maintenance plan which is just superb, they have an easy booking system and the turn around is really quick. Everyone one you speak to is really helpful and personable. Overall we had had such a great service, they come highly recommended from us.
Bias were recommended by a friend and they have never let us down.We operate an electronic scoreboard and bias have repaired the panels We send they mend so simple
I have been using BIAS technologies for around 5 years now and they have always been available and provided timely support, Currently I have Zebra 9300 RDT units under Bias support as well as our label printers. These devices are critical to business operation at my location and feel confident Bias Tech support always deliver. I purchased the MC9300 RDT units from Bias late 2019 after having shopped around, the price they quoted was very competitive and the buy back of existing equipment at a great rate made the decision easy. This makes them an a valuable contact and supplier I will continue to use now and in the future. Dan
BIAS Technology Support Ltd is a UK-based company specializing in barcode scanner repair and support for mobile systems. The company provides a comprehensive range of services, including hardware and software solutions, configuration, and management for various industries such as warehousing, retail, logistics, and healthcare. With expertise in mobile computing and barcoding technology, BIAS Technology Support assists businesses in optimizing their operations through tailored solutions that address specific needs, from inventory management to field service applications. Targeting a diverse clientele, including warehouses, retail businesses, and medical facilities, the company aims to streamline processes and enhance productivity. BIAS Technology Support focuses on ensuring seamless connectivity from server to user, offering consultation and deployment support to facilitate the implementation of effective barcoding and RFID systems. Their commitment to understanding customer requirements makes them a valuable partner for organizations looking to improve their barcoding and mobile system capabilities.
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