Absolutely Terrible
Absolutely Terrible Nobody has returned my calls or emails for an order that never arrived that was placed on the 6th March I have used Belazu for years as I have a catering Company I will never use again

Belazu Ingredient Company specializes in providing high-quality Mediterranean and Middle Eastern ingredients to both professional chefs and home cooks. The company offers a diverse range of products, including premium olives, pastes, pestos, oils, and vinegars, all responsibly sourced to ensure exceptional quality. With a commitment to excellence, Belazu seeks to enhance culinary experiences by making premium ingredients accessible to its customers. Targeting food enthusiasts, culinary professionals, and households alike, Belazu aims to deliver quality ingredients directly to consumers. The company offers free UK shipping on orders over £50, making it convenient for customers to stock up on essential cooking supplies. Through its user-friendly website, Belazu not only sells ingredients but also shares a variety of recipes, encouraging customers to explore and enjoy the versatility of their products.
Reviewers express a generally positive sentiment towards Belazu Ingredient Company, highlighting the excellent quality of products and prompt delivery. Many customers praise the taste of items like pesto and pasta sauces, noting that they are a staple in their kitchens.
Rapid delivery is frequently mentioned as a strong point, with several consumers appreciating the efficient service. However, there are significant complaints regarding order fulfillment, with numerous individuals reporting that their deliveries never arrived despite assurances. Issues with product packaging, particularly difficult-to-open lids, also surface in the reviews. While the quality of the ingredients is celebrated, the delivery problems detract from the overall experience for some customers. Overall, the sentiment leans positive, but the delivery issues are a notable concern.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 4.5 | 2 |
| Mar 25 | 3.6 | 7 |
| Apr 25 | 3.5 | 2 |
| May 25 | 4.0 | 11 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 4.3 | 4 |
| Aug 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent ingredients and delivered very promptly”
“I STAYED AT HOME ALL DAY WAITING FOR MY DELIVERY”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Belazu Ingredient Company is #4 of 5 on overall rating in this group. On delivery, GRADE MOBILE scores higher (4.6 vs 4.1).
60 reviews of Belazu Ingredient Company. Filter by what matters to you.
Over a year ago
Absolutely Terrible Nobody has returned my calls or emails for an order that never arrived that was placed on the 6th March I have used Belazu for years as I have a catering Company I will never use a... See more
Over a year ago
Excellent ingredients and delivered very promptly
Over a year ago
Lovely pesto- tastes like home made! First tried it as part of a Gousto recipe- so ordered 3 jars for myself and family!
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Absolutely Terrible Nobody has returned my calls or emails for an order that never arrived that was placed on the 6th March I have used Belazu for years as I have a catering Company I will never use again
Excellent ingredients and delivered very promptly
Lovely pesto- tastes like home made! First tried it as part of a Gousto recipe- so ordered 3 jars for myself and family!
Rapid delivery
Love these products. Pasta sauces especially Truffle & Artichoke. Harissa, roasted garlic and caramelised onions for cooking… and the Balsamic tomatoes🤩 highly recommend adding them to your kitchen cupboard…great customer service and speedy delivery. No complaints at all…
I STAYED AT HOME ALL DAY WAITING FOR MY DELIVERY. which never showed up! I was told it would arrive but nothing came!
So far I ordered some harissa rose paste over a month ago, and nothing has arrived. Will amend rating on response.
My order never arrive, I was told my delivery would arrive but nothing came. , I stayed at home all day.. i sent them an email to locate the parcel..
I have NOT received my order from Belazu in spite of waiting at home all afternoon on the day I was told to expect the delivery. I have written to Belazuto ask the firm to find my parcel and to get it delivered but have received no acknowledgement so assume no action has been taken to find my parcel. I am extremely unimpressed.
Lids are impossible usually Im happy with them, but seriously, what is going on with thme?
Usually happy but impossible to open my lentils and this isn’t the first time .. another waste as nobody can get the lid off
It's difficult to find good vinegars nowadays -Belazu has some of the very best. Their Spanish red wine & white wine vinegars top the scales !
Ordered Chardonnay white wine vinegar and arrived within 48 hours Looking forward to using this difficult to source ingredient
Great company, great assortment of products and swift delivery . Looking forward to more good cooking with Belazu's excellent ingredients.😍
Easy ordering, fast delivery and fabulous product!
Our child complained that the Genovese pesto was spicy and it turned out the jar had chilli flakes in it despite not being on the ingredients list. Complaints process is useless and they have closed the case before giving me a reason for this mistake or compensation for a jar we had to throw away. Liked this company before but now not sure if products are safe with random unlisted ingredients. Next time it could be an allergen.
Delivered on time and protective paper packaging used, which is a bonus as no plastic.
This is the second time I’m purchasing Belazu products, and once again, I’m impressed. The quality of the nuts and food is outstanding—fresh, flavorful, and clearly premium. The delivery method used by the company is safe, secure, and reliable. Thank you for consistently providing excellent food and service.
Belazu Ingredient Company specializes in providing high-quality Mediterranean and Middle Eastern ingredients to both professional chefs and home cooks. The company offers a diverse range of products, including premium olives, pastes, pestos, oils, and vinegars, all responsibly sourced to ensure exceptional quality. With a commitment to excellence, Belazu seeks to enhance culinary experiences by making premium ingredients accessible to its customers. Targeting food enthusiasts, culinary professionals, and households alike, Belazu aims to deliver quality ingredients directly to consumers. The company offers free UK shipping on orders over £50, making it convenient for customers to stock up on essential cooking supplies. Through its user-friendly website, Belazu not only sells ingredients but also shares a variety of recipes, encouraging customers to explore and enjoy the versatility of their products.
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