Avanti Travel Insurance is a UK-based provider specializing in comprehensive travel insurance solutions tailored for individuals of all ages. The company offers a range of policies, including single trip and annual travel insurance, designed to cover various travel needs, from short getaways to extended trips. Their services include coverage for unlimited medical expenses, pre-existing health conditions, and 24/7 medical support, ensuring travelers have access to necessary assistance while abroad. Targeting a wide audience, Avanti Travel Insurance caters to those seeking reliable travel cover, including families, seniors, and frequent travelers. The company's focus on providing coverage for COVID-19-related issues, such as cancellations and medical expenses, positions it as a relevant choice for consumers navigating travel uncertainties. With a commitment to customer service, Avanti Travel Insurance aims to deliver peace of mind through their specialized travel insurance offerings.
Avanti Travel Insurance receives high praise for its user-friendly online platform and helpful customer service, making it particularly accessible for older customers. Many reviewers highlight the ease of setting up policies and the quick processing of applications, with several noting the straightforward questions and competitive pricing, especially for those with pre-existing medical conditions.
However, some customers express frustration regarding claims processing, citing delays and issues with coverage cancellations, particularly when health conditions change. While the majority of experiences are positive, the complaints about claims handling and customer service rudeness indicate areas for improvement. Overall, Avanti Travel Insurance is well-regarded, but potential customers should be aware of mixed experiences regarding claims.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy for an over 70 to use online which is a huge plus these days”
“A month after submitting our claim and despite email and telephone requests for a response and Avanti twice stating...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: Avanti Travel Insurance is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.5).
60 reviews of Avanti Travel Insurance. Filter by what matters to you.
Have previously insured with Avanti and always find the sales people helpful and attentive to our needs. They had all our information on file therefore the process was so much easier, we just had to confirm the previous information.
We had a detailed question regarding a medical declaration. The lady we spoke to was very helpful and thorough in achieving accurate advice for us. Policy is very good value for money
Quick and easy to renew very helpfull staff cannot fault avanti
The quote was cheaper than I expected and the application was fairly simple for an oldie like me.
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The website is very easy to negotiate. Quick quotes for choice of cover, too. Good prices for the older traveller. Have used Avanti previously & will again, no doubt.
Quick and simple process online. Great value cover. Great
All good than you
I have used this company before and as yet have not had to call on their services, however I found the process and understanding of information given, easy to comprehend and I feel confident in their ability to perform.
The staff member was exceptionally efficient and very knowledgeable. I wanted various options and she helped me very much. I finished my travel insurance quote feeling good about using Avani.
Very helpful on the phonr
The person I spoke to was very helpful and guided me through all of the long list of questions and the price was very acceptable.
Very efficient and quickly sorted by the lady on the phone. Happy with the quote given. Thankyou.
Agent was clear and consice
The advisor was polite, understanding, concise and very professional in her approach to my needs.
Excellent telephone service
The lady was professional and polite
Being able to change my policy and have an English lady (Joanne) to discuss my issues with.
Avanti Travel Insurance is a UK-based provider specializing in comprehensive travel insurance solutions tailored for individuals of all ages. The company offers a range of policies, including single trip and annual travel insurance, designed to cover various travel needs, from short getaways to extended trips. Their services include coverage for unlimited medical expenses, pre-existing health conditions, and 24/7 medical support, ensuring travelers have access to necessary assistance while abroad. Targeting a wide audience, Avanti Travel Insurance caters to those seeking reliable travel cover, including families, seniors, and frequent travelers. The company's focus on providing coverage for COVID-19-related issues, such as cancellations and medical expenses, positions it as a relevant choice for consumers navigating travel uncertainties. With a commitment to customer service, Avanti Travel Insurance aims to deliver peace of mind through their specialized travel insurance offerings.
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