Couch purchase
The manager was great in explaining all the details about purchases and materials.
American Freight Furniture, Mattress, Appliance has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Purchased two different laundry centers from American freight in 2022. First one gave me multiple issues but fortunatel...Read more
Josh was wonderful and went above and beyond in helping with everything. He was very knowledgeable with what we needed.
The manager was great in explaining all the details about purchases and materials.
Horrible Horrible Horrible. Spent $4500 cash on furniture items. Waited 2 weeks for delivery. On delivery day didnt even get a phone call that they werent coming that day that they guarenteed. Was told to wait more time. I said I couldnt i took the day off for it to arrive today! Was told you can get your money back then, it will be in a check and u will have to wait 15 days. This was the Syracuse Ny location on Erie blvd. Very un professional. never again
Great place very nice people. Love our new sectional.
Love the furniture that I bought. Not as crazy about the delivery guys- they were on time, but they wouldn’t take the shipping cardboard with them, and I had to remind them to put the knobs on the outside of my dresser. I’m also not convinced that they put the loveseat together right.
Great place to get stuff at a decent price never had any problems with anything I purchased.
The sales associate was professional and courteous and helped me get what I needed quickly and efficiently.
Service was excellent!!
Very professional
They have an amazing customer service. I was very pleased and I left really happy with my order.
Had a great experience will be back to get more soon
I don't know that it's fair for me to rate the business poorly, (because, supposedly, they contract out for their deliveries) but I am super annoyed with the way my furniture delivery went. It was supposed to be delivered a Sunday, but not all of it was ok the truck. Then, it was supposed to be delivered first thing Monday morning..... It came at 4 pm. One of the pieces was shattered from delivery and getting the replacement took an extra 3 days. I don't know about you, but I would find someone else to do my deliveries if that's how they do business.
we were greeted and all of my questions were answered ….. sand(aka) Loraine was very helpful all the way through the process..
Furniture is great but the financing company is not!
Super fast service
My experience was fast and simple. I was so surprised that the employees load and secured it to our vehicle. My kids love their mattresses for their new beds and I love that they have best prices in town
Rude employee
Great place 2 buy furniture and saves lots of if u going 2 the roseville make sure yall c bukkey she the truth
Product was not delivered on date promised. Delivery date was not changed until 8 PM on original delivery date. NO ONE was able to give any information on when to expect delivery. Your customer service is horrendous. I think I deserve a rebate for the huge inconvenience and the terrible customer service
Great prices, great customer service!!!
I had a great experience with Larry my salesman he has great customer service skills and my to be move to upper management. I will definitely be returning to buy more stuff.Thank you
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