Altar'd State is a women's clothing retailer that offers a diverse range of apparel and accessories designed for contemporary fashion-conscious consumers. The company provides a selection of trendy clothing items, including casual wear, dresses, activewear, and outerwear, catering to various styles and occasions. Altar'd State emphasizes a commitment to philanthropy, with a portion of their profits directed towards charitable initiatives, which resonates with socially-minded shoppers.
The target market for Altar'd State primarily includes women seeking stylish and unique clothing options that reflect their personal style while supporting a cause. By combining fashion with a mission of giving back, the company appeals to customers who value both aesthetics and social responsibility. The user-friendly website, www.altardstate.com, serves as a platform for customers to browse and purchase their offerings easily.
Reviewers frequently report negative experiences with Altar'd State, citing customer pain points more often than praise. Common complaints include order, store, ordered, customer.
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A smaller set of reviewers mention positives such as great, store, service, experience. Overall sentiment is predominantly negative based on 54 reviews and an average rating of 2.5 stars.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.5
54
100%
+1.5
● Low
2.5 / 5 overall
=
54 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.8▲ 1.5
12-month avg
2.1
All-time
2.5
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
1.0
1
Dec 24
1.5
2
Jan 25
2.3
3
Feb 25
2.0
1
Mar 25
—
0
Apr 25
1.0
2
May 25
2.7
3
Jun 25
1.0
1
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 54 most recent reviews.
Top praiseof 17 positive reviews
Customer service41%
7 mentions
Helpful support18%
3 mentions
Quality18%
3 mentions
Prices & value12%
2 mentions
“Reached out to this company and all I can say is the customer service I received was fantastic”
On “Customer service” · Jul 5, 2025
Top complaintsof 35 negative reviews
Customer service37%
13 mentions
Pricing31%
11 mentions
Shipping29%
10 mentions
Quality23%
8 mentions
“Tried to use the gift card wouldn’t let me so I called the number and did the order with customer service she said ev...”
On “Customer service” · Jun 27, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Women's Clothing.
Overall rating and review count for this company and similar companies
Returned an item ordered for my granddaughter couple of days after receiving it. I waited over a month for the the money to be returned. Received an email apologizing for the delay with a gift card for delay. Tried to use the gift card wouldn’t let me so I called the number and did the order with customer service she said everything was fine and I’d received an email. Received nothing except a charge on my bank card for the difference. Suddenly today just 3 days before I need the dress I ordered I notice the change is off my bank card and I assume the order didn’t go through. Will not do business with this place online again. Never had a problem with the clothes when we had an actual store in the mall but their online process is horrible.
Horrible customer service. Ordered a dress a month ago never received it just made a fedex shipping label to charge my Credit card..they tried blaming fedex but fedex can't deliver what they didn't receive! Horrible Horrible company will never ever order anything from them again! Maybe in store shopping is a better experience but I have no desire to purchase anything from them again!
Cheap clothing, zippers feel like they are going to rip off when you pull them. Impossible to return things without a charge unless you do it in store. Show up in store and the place is swarmed.. only letting one in and one out, I’m not waiting in line to return cheap ill fitting clothes, it’s all just a lot. And not for Anything good.
Yes, Altar'd State is a legitimate company with a significant number of reviews. They have a mix of positive and negative experiences, including noted customer service interactions.
Is Altar'd State a scam?
No, Altar'd State is not a scam. They have verified reviews, and while there are some safety concerns raised about shipping and item quality, many customers have reported positive shopping experiences.
What types of products does Altar'd State offer?
Altar'd State specializes in women's clothing, offering a variety of styles including dresses, tops, and accessories. However, some reviews mention quality concerns with certain items.
What payment methods does Altar'd State accept?
Altar'd State accepts various payment methods, including credit cards and PayPal. It's advisable to check their website for the most up-to-date payment options.
All 5 questions →Show fewer questions
What is Altar'd State's return policy?
Altar'd State has a return policy that can be cumbersome for online orders, with some customers reporting long wait times for refunds. It is recommended to review their return guidelines before making a purchase.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
awful. Placed an order for my daughters birthday, payed extra for shipping, 8 days later found out item being returned to shipper! missed my daughters birthday ! and now have to wait 7 days for funds to be returned.
first order arrived on time. quality was no better than shein. save your money !
Went in store and wanted a pair of pants, but they had a stain, so I ordered them online. Then, when they arrived to my house, I got a obviously worn pair that was all black on the bottom, had water stains, and other stains all over the pants. These pants are $78, so I expect a new and never worn pair of pants, but these were so obviously worn and destroyed. One thing for stains in stores, but there should be none on my online order.
Ordered a product with incorrect address but seller refuses to cancel. Purchased over $100 in Jewlery for a loved one but apple pay put in my old address. Immedicatly I tried to contact customer support but they refused to cancel. The order didn't ship until 3 days later and to an incorrect address.
Ordered items for my wife for Christmas. Got order confirmation, card charged, etc. Got an email a day later that my order was canceled because they were now out of stock. Talked to customer service and they basically said “oops lots of people wanted these and we oversold. Also we aren’t ordering more sorry”
Buy elsewhere
Usally I have a great time shopping at altard state but this time unfortunately was a terrible experience. I am usually greeted well when i’m in the dressing room however today was awful. I was shopping with my friend and a lady named Sirena was helping us out. She was so awful fat shaming my friend i couldn’t believe the words she was saying. I will never be going back to that store.
I took my wife and daughter there today, in the Summerlin, Las Vegas location. The caucasian lady with black hair was extremely harsh in the way she spoke and her attitude to help. Noticed she was nice to all the young caucasian guest, but not to my wife and daughter, who are Asian. Even while waiting, I got up and asked her if she knew the closest coffee place, and she answer harshly and short, “across the street”. Which was not exact, but across and all the way down to the right past 5 or 6 stores. Honestly, felt she had a thing against Asians. Never will my family ever enter that store.
Do not waste your money here 1 American Way Unit C143 East Rutherford, NJ 07073
I was looking forward to shopping at Altar 'd State at this location with my daughter. We've been to other stores and had a pleasant experience every time. We like that it's a Christian based establishment and their association with volunteer work. My daughter loves the clothes, but when we went inside the sales associates did not represent the morale of the the company. They had on belly shirts and no customer service. There was no urgency for store presentation, associates gossiping over in a corner. Meanwhile, clothing all over the floor, my daughter tripped over them more than once. No one at the register. We had to hunt someone down to ask a question because everyone disappeared at the same time.
The management at this location is very negligent and it shows. I know this does not represent all locations. This one is by far is the worst I have ever visited.
The staff here are more interested in gossiping, disappearing and ignoring customers than applying any effort.
Do not waste your money at this store.
Location:
Altar'd State, 1 American Way Unit C143 East Rutherford, NJ 07073
Not a Christian Store or a Boutique by any means. Worked at the warehouse from Oct. 2023 - Feb. 2024, all of the clothing, shoes, and jewelry are very overpriced, cheap quality goods from China (a Communist Country that banned Christianity and persecutes anyone spreading the word of Christ), Mexico, and other foreign countries where child labor is accepted to produce cheap quality goods for American companies. They pay pennies for things they upcharge and sell to You consumers for as much as $50, $100, $200, or more than it is actually worth. They sell ornaments and cocktail books that promote alcoholism. They sell books teaching kids to idolize pop stars like taylor swift and harry styles. They play modern pop music at their warehouses and retail stores that is all about premarital sex, cheating, doing drugs, selling drugs, prostitution, and whoring around, but since it doesn’t cuss it’s apparently okay. Not a Christian Business by any means. I would especially advise women not to buy underwear from here, most of it is unpackaged in the warehouse and has been in the hands of greasy dirty warehouse workers, most of which are men, but that’s how everyone is trained to work here and get the job done. Always being pressured about numbers, not accuracy or doing the job right and in a cleanly, proper fashion, just numbers, or else they’ll terminate you. I would not advise being an employee or customer for this company ever. They give God, Jesus, and Christianity a bad name. “Altard State” is a joke. If you shop or work there, you’ll realize it’s more of an Aryan State than anything. Very much the opposite of Christlike. To make things worse, they just cut everyone’s pay by $2.50 an hour and demoted multiple warehouse leaders to floor level to save and make selfish money for the district managers and even more selfish higher ups. If you’re a True Christian, don’t do business with this place. Ever. Godspeed. Shalom. Amen.
They had a BOGO 50% on sweaters around the holidays. I really loved two of the sweaters and decided to splurge (because if we’re being honest, even the sale doesn’t make these sweaters “reasonably priced.” Well, both sweaters start falling apart after 1 wear. I absolutely wasted my money. The dresses here are good, but don’t bother buying anything that is knit, because it is an overpriced item that won’t last.
Advertised delivery by Christmas. I get it, shipping is not reliable this time of year. Good thing I didn't have high expectations with this company because they also let my daughter down when she had ordered a gift for someone this fall.
My 13 yo daughter tried to buy a dress marked at $70. When she took it to the register they took off the tag and wanted to charge her $90. Unethical practice as far as I'm concerned. Will never go there again.
I used to really enjoy dresses from here but over the past year the quality has gotten awful. Every single dress or shirt purchased within the last year has ripped or frayed after 1 wear. For an 80 dollar dress I expected more. They carry cute clothing but horrible quality.
I saw some dresses I wanted to order from them, but after checking the measurements I realized the clothes they sell seem to be for taller girls... No petite sizes. Come on, it's 2023! Time to broden your sizes to accommodate everyone!
I’ve shopped at altered state for about 5 years now, but this last time I ordered online which was a mistake.The sizing is so wacky for example I’m a size small and a size 2 in shorts but the shorts I ordered seem to literally be right up my butt and I got a size small and even compared my measurements to a sizing chart. I mean it’s 2023 i think all of us girls can agree it’s time to stop guesstimating a size by the way the clothing item looks because we can’t trust any sizing charts. Every size small I got also fits differently, I got a skirt in a size small that swallows me and fits more like medium/large ( also compared my measurements to the sizing chart) honestly I should have knew it was going to be bad when my package included a return label and a paper asking what was wrong with the sizing. Anyway I just feel like if I’m spending $100+ just for one item it should at-least be sized right & have better quality than shein.
I purchased a $25 set of earrings, they tarnished within 2 weeks and 2 pairs fell off my ears. I also recently bought a $70 sweater and the first time I washed it it started fraying and got a huge hole in it. Not acceptable.
So I bought this dress that I absolutely love!! Cutest dress I own! I wore it to a wedding and got so many compliments, I washed it and was going to wear it to a high-school banquet and when I put it on it shrunk so much, that when I bend over you can see my butt!! I was devastated turns out that the only way I could have washed it was to take it to a dry cleaner! Are you kidding me! This dress was Expensive and I don't have a dry cleaner near me! I don't ever writ reviews, but I am so mad about this experience that I would definitely not recommend!
Altar'd State is a women's clothing retailer that offers a diverse range of apparel and accessories designed for contemporary fashion-conscious consumers. The company provides a selection of trendy clothing items, including casual wear, dresses, activewear, and outerwear, catering to various styles and occasions. Altar'd State emphasizes a commitment to philanthropy, with a portion of their profits directed towards charitable initiatives, which resonates with socially-minded shoppers.
The target market for Altar'd State primarily includes women seeking stylish and unique clothing options that reflect their personal style while supporting a cause. By combining fashion with a mission of giving back, the company appeals to customers who value both aesthetics and social responsibility. The user-friendly website, www.altardstate.com, serves as a platform for customers to browse and purchase their offerings easily.
