Altar'd State
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Returned an item ordered for my…
Returned an item ordered for my granddaughter couple of days after receiving it. I waited over a month for the the money to be returned. Received an email apologizing for the delay with a gift card for delay. Tried to use the gift card wouldn’t let me so I called the number and did the order with customer service she said everything was fine and I’d received an email. Received nothing except a charge on my bank card for the difference. Suddenly today just 3 days before I need the dress I ordered I notice the change is off my bank card and I assume the order didn’t go through. Will not do business with this place online again. Never had a problem with the clothes when we had an actual store in the mall but their online process is horrible.