Sent dirty dress
Shipping was super quick, but they sent a dirty dress. It was stained, snagged, smelled heavily of perfume, and had loose threads. Not sure how they could have missed these things before they mailed the dress out.

Altar'd State is a women's clothing retailer that offers a diverse range of apparel and accessories designed for contemporary fashion-conscious consumers. The company provides a selection of trendy clothing items, including casual wear, dresses, activewear, and outerwear, catering to various styles and occasions. Altar'd State emphasizes a commitment to philanthropy, with a portion of their profits directed towards charitable initiatives, which resonates with socially-minded shoppers. The target market for Altar'd State primarily includes women seeking stylish and unique clothing options that reflect their personal style while supporting a cause. By combining fashion with a mission of giving back, the company appeals to customers who value both aesthetics and social responsibility. The user-friendly website, www.altardstate.com, serves as a platform for customers to browse and purchase their offerings easily.
Reviewers frequently report negative experiences with Altar'd State, citing customer pain points more often than praise. Common complaints include order, store, ordered, customer.
A smaller set of reviewers mention positives such as great, store, service, experience. Overall sentiment is predominantly negative based on 54 reviews and an average rating of 2.5 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 54 | 100% | +1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.5 | 2 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 2.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 2 |
| May 25 | 2.7 | 3 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 54 most recent reviews.
“Reached out to this company and all I can say is the customer service I received was fantastic”
“Tried to use the gift card wouldn’t let me so I called the number and did the order with customer service she said ev...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Women's Clothing.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.5 out of 5 (poor) | 100 out of 100 | 3.1 out of 5 (fair) | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | 54 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Altar'd State is #4 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 1.7).
54 reviews of Altar'd State. Filter by what matters to you.
Shipping was super quick, but they sent a dirty dress. It was stained, snagged, smelled heavily of perfume, and had loose threads. Not sure how they could have missed these things before they mailed the dress out.
I remember when altered states first opened at the mall there were some clothes that would appeal to not just 20 or early 30s ages, but to a much wider Generational Customer base. The last time I looked online, there are mostly crop tops and very short skirts. I understand they’re trying to reach a certain demographic, however, A lot of these styles are very provocative for a store that claims to be Christian oriented.
Ordered 2 physical gift cards on 12/2/24 but received an email shortly after saying my order was "partially cancelled." Email wouldn't load properly on any device so it was unclear exactly what was cancelled. Called today and was told the entire order was cancelled. What company runs out of gift cards during the holiday shopping period? December 2nd isn't exactly at the last minute. So, I decided to get an e-card for my granddaughter. Chose the Christmas tree card but had it sent to my own email so I can put it under the tree for her. However, when it arrived there isn't anything decorative about it. No color, no tree picture, nothing. What's the point of all those choices for e-cards?? This was my first encounter with Altar'd State and will be my last!
Quick answers to the questions people ask most.
Yes, Altar'd State is a legitimate company with a significant number of reviews. They have a mix of positive and negative experiences, including noted customer service interactions.
No, Altar'd State is not a scam. They have verified reviews, and while there are some safety concerns raised about shipping and item quality, many customers have reported positive shopping experiences.
Altar'd State specializes in women's clothing, offering a variety of styles including dresses, tops, and accessories. However, some reviews mention quality concerns with certain items.
Altar'd State accepts various payment methods, including credit cards and PayPal. It's advisable to check their website for the most up-to-date payment options.
Altar'd State has a return policy that can be cumbersome for online orders, with some customers reporting long wait times for refunds. It is recommended to review their return guidelines before making a purchase.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 31% of recent reviews are 4–5★ and 65% are 1–2★.
Purchasing from the Altard State website, I have received stained clothing 4 times. 2 of these items were on sale, and 2 were full price. The 4th time occurred today, and I must say I’ve had enough. Is anyone checking these products for stains? Some have makeup stains, some have markings, and some just look plain dirty. Although I appreciate customer service reps refunding me, I still cannot believe that the website has sent me stained clothing on 4 separate occasions (and they weren’t cheap). The AS stores are much, much better in terms of cleanliness with their clothing, at least from my experience. The website, however, must require their employees to actually CHECK the clothing before mailing me items that look stained and dirty. Until then, I will no longer order from the website.
Cute clothes but for the price of the t-shirts I expected them to be better quality.. they are paper thin. Because of this I would not purchase from here again. If they don’t last long I would give this place a 1 star.
This store is cute but WAY WAY over priced. My biggest issue- for this to be a Christian store, 100% of their dress are SHORT short! I have found one dress all my years going here that doesn’t flash everyone at the slightest movement. Give us a few more inches to work with here. Tryna preserve my modesty up in here.
$10 shipping is ridiculous. I went to the website and it said if I signed up for emails they would give me free shipping. They didn’t and I refuse to pay $10 for shipping when most other places it costs half as much.
Altar'd State is a women's clothing retailer that offers a diverse range of apparel and accessories designed for contemporary fashion-conscious consumers. The company provides a selection of trendy clothing items, including casual wear, dresses, activewear, and outerwear, catering to various styles and occasions. Altar'd State emphasizes a commitment to philanthropy, with a portion of their profits directed towards charitable initiatives, which resonates with socially-minded shoppers. The target market for Altar'd State primarily includes women seeking stylish and unique clothing options that reflect their personal style while supporting a cause. By combining fashion with a mission of giving back, the company appeals to customers who value both aesthetics and social responsibility. The user-friendly website, www.altardstate.com, serves as a platform for customers to browse and purchase their offerings easily.
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