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Review summary
ALTA Language Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Chaynna Macon Project Manager, never got back to me. I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what to do and she just kept saying she didn't know. TERRIBLE
Very professional and they get back to you quickly!
We used the company in the past with another organization. I decided to contract with them because of their expertise and knowledge. They are also very friendly and assist you when needed. Everyone I have encountered with are very friendly and knowledgably.
Excellent product and great customer service. I was given the opportunity to trial the product before testing. The customer service team was very responsive and helpful in accommodating all of our organization's needs.
I've used ALTA several times and have been pleased with the work each time. The last project was difficult and they were able to take care of everything.
Great service and fast turnaround. The ALTA representative was a pleasure to work with. Only reason for 4-stars as opposed to 5-star was a section of text was missed on the initial translation and fortunately our designer caught it. However, my rep turned the revision around within 20 minutes. Very pleasant experience overall.
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