Easy change over
Easy change over
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4.1
Great
547 reviews
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💬Hasn't replied to negative reviews
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Review summary
Alinta Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Very welcoming
Very welcoming
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I would like a simple form to complete…
I would like a simple form to complete with details of payment options /direct debit etc
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Very excited about the change of supplier
My experience was very good the person I spoke to was extremely helpful so much so I have already told friends about your company
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Company details
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Website
www.alintaenergy.com.auAll reviews
547 total • Write a review
Showing 1 - 10 of 543 reviews
UC
A scaming business
A scaming business. Watch out! The Vic government energy relief are supposed to help people with high cost of living. Alinta Energy has never made adjustment in my account. I have so far received 2 bills. None of them has indicated such adjustment/credit. As soon as I found out there was a $75 paid by Vic government. I emailed them Then they made adjustment but the credit still not shown on the bill. They only emailed me to advise the balance of the bill had been reduced by $75. But when I looked at the bill, nothing has been changed. Imagine if I didn't make an enquiry. I would have paid what was overcharged. Alinta is not very transparent in this matter. Which is against consumer law! As a consumer we have the right to be informed.
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JD
Leo I think that is his name was so…
Leo I think that is his name was so helpful Excellent Service and Very Professional
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MD
Wrong address
I provided the correct address and Alinta advised me via txt (4.37pm) near end of business day electricity to be connected the following day showing an incorrect address. I had to call immediately (inconveniently) as business hours almost over. I needed to prevent connection to incorrect address the following day. Firstly, I was not provided enough time from receiving txt to call about the incorrect address and although not my mistake I had no choice but to go through an immediate 30 min process to cancel the contract at this address and arrange a new contract for connection to be set up at correct address. Missed an appointment as I was too late to get this resolved immediately due to the timing of incorrect information provided to me.
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RZ
RichGas
very quick and efficient service and helpful staff. Seamless process to get connected
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JM
Online services
Online service was easy quick efficient and reliable thank you so much for a non hair tangling process I look forward to our future together.
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