Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

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All reviews

999 total • Write a review

Showing 981 - 990 of 995 reviews
TW
4 out of 5 stars

Had a absolutely brilliant holiday at…

Had a absolutely brilliant holiday at the selbourne hotel in Dunoon great food ,room with view over clyde amazing,Staff great from waiter to bar staff.But most of all our driver Dave was brilliant what he doesn't know about the area not worth knowing he was very informative.from start to finish a really good holiday not seen the last of us 10/10 .

Date of experience: September 28, 2024

C
4 out of 5 stars

Ilfracombe

5 day trip to Ilfracombe. Feeder system was ok going but always fails on return as some coaches are late back. Imperial hotel is ok good food excellent staff . Entertainment is ok. Bedrooms a little dated and lots of creaky floorboards. Trips were ok . Ilfracombe itself away from Harbour and tunnel beaches is very very tired lots of empty shops .

Date of experience: September 28, 2024

J
5 out of 5 stars

It's the first time lve booked with…

It's the first time lve booked with alfa The driver Lee was the best nothing was to much for him he was so funny and made everyone feel comfortable

Date of experience: September 28, 2024

MO
5 out of 5 stars

A very good holiday in every way

A very good holiday with a comfortable hotel, good food, nice driver and interesting visits

Date of experience: September 27, 2024

PS
4 out of 5 stars

Beautiful hotel- stunning weymouth

The hotel was lovely. Double superior room was beautiful. Very spacious and clean. Food was good. Basic but done well. Not enough choice on draught in the bar. Day trips was OK. Could be a lot better. Maybe a full day somewhere instead of 2 x 2 hours in places. Driver was miserable. Very unpleasant, ignorant and didn't really interact with the guests.

Date of experience: September 27, 2024

MA
4 out of 5 stars

Torquay Regina Hotel

Driver David was good fun and helpful although he did not stay at the same hotel, we could reach him if needed by mobile. The Regina Hotel was clean and tidy and had great entertainment each evening. Our room was nice, we had paid extra for a view and we had a great view over the marina. Our bathroom had a bath and shower over. The staff were friendly and helpful, although meal times were rushed. We had our 3 course evening meal within half an hour. The waitress was asking if you wanted a bread roll before we had even sat down. We were half an hour late one evening because I wasn't feeling too well and were told we may have to wait as the second sitting were now priority. We were unaware that a 6pm meal time meant just that not "from 6pm" other guests were told to wait after turning up early so it's just something to be aware of. The food was lovely and we ate it all, never had to complain or send anything back. The day trips out were good and time allowing we even got taken to extra places at no extra cost. Overall we really enjoyed our holiday and would book with Alfa again.

Date of experience: September 27, 2024

TM
5 out of 5 stars

Great hotel

Great hotel, very friendly staff. Brilliant trips. The driver was the best driver we have ever had, funny and friendly

Date of experience: September 27, 2024

DB
5 out of 5 stars

All good

All good, thank you. (Apart from all the 🌧️.)

Date of experience: September 27, 2024

SC
5 out of 5 stars

It was a great hotel and staff were…

It was a great hotel and staff were lovely and very friendly

Date of experience: September 27, 2024

cC
5 out of 5 stars

Newquay

Pick up, transfers and travel 1st. Cass, knowledgeable driver on local areas of destination. Hotel well maintained, clean and in good order, staff throughout the hotel very pleasant and willing to help. Room excellent with large walk in shower. Previously holidays with Alpha and holidays booked in the future.

Date of experience: September 25, 2024

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