Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

E
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

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All reviews

1,000 total • Write a review

Showing 741 - 750 of 996 reviews
TW
5 out of 5 stars

Great holiday

Great holiday. Coach was a little bit tight, but great service from the driver. Hotel fantastic, everything was done brilliantly. Staff were very helpful and friendly. Would highly recommend

Date of experience: December 30, 2024

LB
5 out of 5 stars

A most enjoyable Christmas break

We have just returned from a break over Christmas we stayed at the Imperial Hotel in Ilfracombe we had a great time our room was clean comfortable and warm the food was cooked and presented very well entertainment was good every evening the staff and management worked very hard to make sure you enjoyed yourselves the atmosphere was lovely thank you to all staff and managers for a great Christmas i would 💯 per cent reccommend

Date of experience: December 29, 2024

pw
5 out of 5 stars

Thursford Christmas Spectacular

Our driver, Calum was excellent. The New Beach Hotel in Great Yarmouth was comfortable and clean, and the food was very good, including the vegetarian options. Thursford Christmas Spectacular is an amazing show, and it's worth paying the extra £10 to visit the Enchanted Journey of Light. All in all a brilliant holiday.

Date of experience: December 18, 2024

JF
5 out of 5 stars

Lovely hotel, great location

Just returned from a wonderful 'Turkey and Tinsel' break at the Regina Hotel in Torquay. The Hotel is ideally located by the Harbour and town centre, with bus stops a short walk away. Excellent staff, hard working, and courteous, nothing was too much trouble, food was good, nicely prepared and presented. The hotel was clean throughout and evening entertainment was very good. We had a lovely driver Tony, who was a true gent !! A big 'Thank You' to Bartek the manager who helped us to book two holidays for 2025, with great patience, you're a star ! Will definitely be returning to the Hotel Regina in the near future.

Date of experience: December 17, 2024

SL
5 out of 5 stars

Very good company and hotels great and…

Very good company and hotels great and efficient

Date of experience: December 17, 2024

T
4 out of 5 stars

Great Hotel

We stayed at Cromer and went to the Thursford Christmas Spectacular which was what it says. The Hotel De Paris is a really good Hotel and all the staff are very helpful.It is one of our favorite one of Alfa and we booked for next year whilst we were there, that's how much we like it

Date of experience: December 16, 2024

CW
5 out of 5 stars

I cannot praise you enuff.

I cannot praise you enuff.. from Hannah in the booking office to the cleaner at new beach great yarmouth. Was Thee perfect holiday.. I'm would like to here about Solo hols for 2025 please.... Thursford. Was amazing.. the management there were so amazing I had an incident they helped me so much..... xx invite me again please x

Date of experience: December 16, 2024

fj
4 out of 5 stars

Travelling in style The fact all…

Pick up point local to us.The fact all luggage is portered from pick up to return.Drivers excellent.Hotel good,Food good.Hotel staff very polite and helpful

Date of experience: December 16, 2024

C
5 out of 5 stars

We have just returned from the carol…

We have just returned from the carol concert at the Royal Albert Hall, everyone should put it on their bucket list. What an experience it was magic, and got us into the festive spirit. The hotel was great, could not have been in a better location. What can I say about our driver Chris, only that we have been on many coach holidays, and without a doubt he was the best driver we have ever had. He was thoughtful, helpful, amusing and most of all an exceptional driver. Can't wait for our trip to see Abba Voyage and hope we get Chris to drive us again.

Date of experience: December 16, 2024

MG
4 out of 5 stars

Been on 2 Alfa holidays on consecutive…

Been on 2 Alfa holidays on consecutive weeks ,both very good value for money & will be booking again for next year .Queens hotel best standard but proffered Anchor Head even though It badly needs refurbishment ,worn carpets etc .Thank you Alan

Date of experience: December 11, 2024

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