180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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Filter by rating:
Maury
Maury
1 reviews
over 1 year ago
5 out of 5 stars

Great service

Great service

Helpful?
Helen M.
Helen M.
1 reviews
over 1 year ago
5 out of 5 stars

Employees are very helpful

They are very helpful when I call. I do all the ordering for my mom and I really appreciate all your staffs help

Helpful?
Howard K.
Howard K.
1 reviews
over 1 year ago
5 out of 5 stars

I have been with 180 Medical for years

I have been with 180 Medical for years. Never has there been a problem with quantities required or with not being able to get them on time. The professionalism, courtesy, and thoroughness of everyone I have worked with from 180 Medical is of the highest quality.

Helpful?
Phil Simmons
Phil Simmons
1 reviews
over 1 year ago
5 out of 5 stars

Good service.

Everyone is very nice and helpful. And my suppliers are delivered in a timely manner.

Helpful?
Raymond M.
Raymond M.
1 reviews
over 1 year ago
5 out of 5 stars

Always responsive

Always responsive, friendly and courteous.

Helpful?
over 1 year ago
5 out of 5 stars

Always helpful with my needs in mind

Always helpful with my needs in mind. Always timely with advise when needed. Products of first quality and available. Thanks!

Helpful?
James H.
James H.
1 reviews
over 1 year ago
5 out of 5 stars

On time, easy to work with

Easy to work with, courteous, on time, communicate often to assess need.

Helpful?
Jimmy H.
Jimmy H.
1 reviews
over 1 year ago
5 out of 5 stars

People are always very nice and helpful.

People are always very nice and helpful.

Helpful?
Penny
Penny
1 reviews
over 1 year ago
5 out of 5 stars

On time every month 😀.

On time every month 😀.

Helpful?
georgie
georgie
1 reviews
over 1 year ago
5 out of 5 stars

You are the best!

You are the best!! Very attentive to my specific needs, all phone personnel were very kind and knowledgeable. I would definitely recommend 180 medical! I have had surgery to help with my problem, and at the moment I don't require catheters, so let's put a hold on services for now. I could use underwear liners, though, if you folks handle that. If not, it has been very comfortable doing business with you! Thank you very much!

Helpful?
Michael M.
Michael M.
1 reviews
over 1 year ago
5 out of 5 stars

Courteous and prompt service

Courteous and prompt service

Helpful?
Steven T.
Steven T.
1 reviews
over 1 year ago
5 out of 5 stars

your service rep

your service rep. wasquick and friendly and handled what I needed.

Helpful?
C.A.
C.A.
1 reviews
over 1 year ago
5 out of 5 stars

Your company is phenomenal

Your company is phenomenal. Every interaction I have had with your team is top-notch, and you truly care about your customers. In this case, the person caught an error in what my doctor's office had sent and we were able to quickly correct it. Shipments are on time and you also provided an alternate service that helps with additional items insurance doesn't cover.

Helpful?
Brian
Brian
1 reviews
over 1 year ago
5 out of 5 stars

If you're in need of incontinence supplies then 180 medical is for you

I have been working with 180 medical for the past 12 years and they are always on time with the supplies I need and if you have questions they are more than willing to answer them The customer service is very good.

Helpful?
David W.
David W.
1 reviews
over 1 year ago
5 out of 5 stars

Your people are wonderful

Your people are wonderful. They are always so upbeat and encouraging and helpful.

Helpful?
Terry Owens
Terry Owens
1 reviews
over 1 year ago
5 out of 5 stars

Best in the business

I can't remember the name of the order agent I talked with but I had miscounted an item that I ended up falling very short on after my order was submitted. She handled everything without a problem and I got what I needed in less than 2 days. Once again 180 Medical showed why they are the best in the business. Thanks!

Helpful?
Herbert H.
Herbert H.
1 reviews
over 1 year ago
5 out of 5 stars

Product I use is excellent .14 inch…

The product I use is excellent .14 inch catheter .smooth, no pain or discomfort. Communication with representatives is always pleasant.very helpful, caring and polite..

Helpful?
Patricia C.
Patricia C.
1 reviews
over 1 year ago
5 out of 5 stars

Awesome!

Wonderful staff! (Not definite on below date)

Helpful?
Richard
Richard
1 reviews
over 1 year ago
5 out of 5 stars

Always on time, have never had a problem

Great company to work with.

Helpful?
Donna H.
Donna H.
1 reviews
over 1 year ago
5 out of 5 stars

A company with integrity and reliability

Agents are always helpful. 180 Medical is a company I can trust to provide good information and to get my supplies to me on time. I appreciate your excellent service.

Helpful?

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