180 Medical

Customer service at your business is terrific. The model for how everyone else should be...but, sadly, isn't!

Reliable and professional and always on time!

I appreciate all the help. I was hospitalized in June for an infection unfortunately so I need to get iodine wipes but I'm still not able to buy anything right now due to crushing debt.

Great timing and I appreciate your contact of me regarding my needs and supplies.

Quick service and courtesy people'9

Quick easy change in order amount

Prompt and on time.

Anytime I have a question about anything concerning the lady I take care of or for myself, I call and always get the most respectful and politest folks to help me out!! When I need supplies for either of us, again, I get wonderful folks to help me!! It really makes a difference when I'm panicked and y'all are so calm and know what I need!! Thanks for everything!

Courteous when contacted and helpful.

Friendly, Compassionate, Knowledgeable, always willing to answer questions. Orders always on time and paperwork done. Thank you!

Service was cordial, accurate, sufficient and expedient, pkg arrived in time frame indicated.

Quality product , on time delivery

great service on time shipments a very hassle free company to work with. the best i have ever used in 38 years of needing medical supplies

Communications are seamless and seldom needed with your e-mail notification system.

We always receive exactly what we ordered. Very prompt with delivery service. Very friendly and informed people when you call to refill orders.

Quick and simple

The customer service representative was excellent

Everything is always great - I currently have a surplus of supplies so I am not ordering much.

I spoke to someone on the ostomy side about the form of medical necessity for the barrier strips I desperately need added to my order. I have been waiting over a month. My doctor has sent the paperwork over four times now. This last time I spoke to a lady named Eileen and told her that my doctors office has told me they have sent the paperwork over multiple times. She was quiet didn’t say anything and I asked if there was a way I could speak to someone above her to get this figured out. She said in a very condescending tone “No, but you can call your doctor”. I just told you I have spoken to my doctor. I just need to get this figured out. She was very rude for absolutely no reason. I still have gotten no help with getting my barrier strips added. This lady should not be working in the costumer service industry talking to people with disabilities and medical supply needs. 8/6/2024 I still cannot get the barrier strips added to my order. I have been waiting over a week now for someone to speak to my doctors office to explain the Form of Medical Necessity and that it’s not the same as the prescription.

My supplies arrive as anticipated with checking on the order prio to it being sent.