180 Medical
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Without Catheters---Three Days....
What wrong? Three (3) days without catheters.....:-( First, the catheters were incorrect, so I called. I spoke with Niesha, and she was wonderful, helpful and understanding. She corrected my order. The delivery time stated delivery to be on 12/28/24, which would have made me without catheters for a week! She corrected that delivery time too. However, the catheters arrived 3 days beyond the set date of 12/21/24. They arrived on 12/23/24. It was a very difficult time for me, as you can imagine. I do not want this to happen again. Someone should have called me, saying the order was going to be late and that 180 Medical was overnighting me three-days supply in the interim. That is what 180 Medical personnel did last time it had a mix up in my order like this one. Niesha was bright and articulate, but your shipping failed....This was not a holiday issue either.