180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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Filter by rating:
Michael
Michael
1 reviews
4 months ago
5 out of 5 stars

I appreciate the automatic reminders…

I appreciate the automatic reminders about renewing my order and the opportunity to change the order easily. I also like the ease of confirming the order and the inclusion of a reasonable due date from time of receiving the message which makes the process stress-free. And the way 180 Medical always offers to help with problems and actually comes through when needed is truly a treasure in this day and age when service from companies of all sorts is, at best, hard to get. So thank you for your expertise and kindness.

Helpful?
Zion Medicals
Zion Medicals
1 reviews
4 months ago
2 out of 5 stars

Need to improve quality

Need to improve quality. bought a set of spica splint, felt it is not worth the money.

Helpful?
Robert
Robert
1 reviews
4 months ago
5 out of 5 stars

180 Medical is great

180 Medical is great. They are professional and responsive when I need to make changes to my order. .

Helpful?
Lisa
Lisa
1 reviews
4 months ago
5 out of 5 stars

Always get my deliveries on time and to…

Always get my deliveries on time and to our correct address

Helpful?
WMB Fine Art
WMB Fine Art
1 reviews
4 months ago
1 out of 5 stars

Urgently needed supplies not delivered on time as promised.

After being assured that my aged fathers emergency supply of catheters would arrive by Sat. (Next Day) they never did. No fed-ex shipping confirmation no emails and no possibility of reaching any one at 180. I took my 93 year old father to 3 emergency rooms begging for a couple day supply but it is not allowed without admitting the patient. We had to boil used catheters to get through till Monday when his regular shipment arrived 2 weeks late..the emergency supply has still not showed up. Not being able to reach a representative on the weekend is absurd. What a horrible experience for a 93 year old Korean War combat veteran.

Helpful?
4 months ago
5 out of 5 stars

Always on time

Always on time! Never messes orders up!

Helpful?
4 months ago
5 out of 5 stars

Super service and always professional and courteous

Wrong phone number was give to them as a new customer, but a follow up call had a rush order on its way to me. There service is extra ordinary. Thanks!

Helpful?
Terry L.
Terry L.
1 reviews
4 months ago
5 out of 5 stars

I've never had a problem with you folks…

I've never had a problem with you folks you have aways been kind and courteous DELIVERING EVERYTHING ON TIME CONSTANTLY CHECKING TO MAKE SURE EVERYTHING IS GOOD AND THAT MY NEEDS ARE TAKEN CARE OF. KEEP YOUR STAFF THEY'RE THE BEST.

Helpful?
Harry Z.
Harry Z.
1 reviews
4 months ago
5 out of 5 stars

Delivery is on time and the product is…

Delivery is on time and the product is excellent .

Helpful?
Robert
Robert
1 reviews
4 months ago
5 out of 5 stars

Speed and ease of charging quantities

Good fast service and change quantities is easy thru the portal

Helpful?
4 months ago
5 out of 5 stars

Great service and excellent products

Great service and excellent products

Helpful?
Sandy Wright
Sandy Wright
1 reviews
4 months ago
5 out of 5 stars

The staff is so nice every time I call…

The staff is so nice every time I call and very helpful. The whole process is very easy. I have always recieved my shipment on time. Also the Christmas cards that everyone has signed is a very nice touch. Very much appreciated.

Helpful?
Rick
Rick
1 reviews
4 months ago
5 out of 5 stars

prompt service

prompt service, regular scheduling, clear communication.

Helpful?
4 months ago
5 out of 5 stars

Best performance

Best performance, easy to speak with & understand everything. Even nice enough to send me extra supplies to test out as a new customer !! 100% recommend these ppl 🤲

Helpful?
4 months ago
5 out of 5 stars

I always receive texts alerts when it’s…

I always receive texts alerts when it’s time for my order. They follow up with reminders and then alerting me when the order is shipping. The 180 Medical team are always so informative when I have questions about the types of catheters. I feel I can always trust the team’s answers and support.

Helpful?
Dana Burth
Dana Burth
1 reviews
4 months ago
5 out of 5 stars

I have been using 180 Medical for many…

I have been using 180 Medical for many years now and have been receiving great service from the beginning, Thanks!

Helpful?
Mark Mentzer
Mark Mentzer
1 reviews
4 months ago
5 out of 5 stars

As a peritoneal kidney patient

As a peritoneal kidney patient, I depend on 180Medical for my catheter needs. They've never failed to deliver the best products for my needs.

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Candace
Candace
1 reviews
4 months ago
5 out of 5 stars

Always arrive on time

Always arrive on time. Played phone tag with Franklyn and I so appreciate his patience and persistence. He sent me samples of new catheter and they are so compact and useful. I don’t want them right now, but will call if I change my mind.

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Jack Haney
Jack Haney
1 reviews
4 months ago
5 out of 5 stars

Products ordered

Products ordered, delivered and purchased with a minimum of effort.

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John C.
John C.
1 reviews
4 months ago
5 out of 5 stars

My deliveries are flawless.

My deliveries have been flawless. My orders arrive promptly and without problems.

Helpful?

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