I THOUGHT I WAS ON THE GOVERMENT…
I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!
3.2
Average
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Be very careful with this company
Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.
very easy to complete
very easy to complete
If I could give them ZERO stars..!
If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
ww1.vehicleinformation.uk
All reviews
1,000 total • Write a review
Showing 781 - 790 of 996 reviews
KW
Can anyone explain what and why my bank…
Can anyone explain what and why my bank account has been debited £7.95 ?? I've no idea and to my knowledge never authorised it either .
Date of experience: February 18, 2024
B
Boor
US
Scam - reported to Action Fraud
Scam, same as others reviews. Typed the exact address on my DVLA vehicle tax renewal form but was somehow redirected unknowingly to this company. Entered my information and credit card details believing it was a Government website but they scammed my out of money. Totally pathetic con people. Reported to my credit card company and Action Fraud.
Date of experience: February 18, 2024
MK
Toal con
Toal con. as everyone I was renewing car tax and put details in thinking it was DVLA. Next thing I noticed was 50p then 7.49 taken from my card. E mailed them and said I don't have an account. If I don't have account how can they take money. I can see no reason for this site but to scam DVLA users. If you are reading this explain why you took the money
Date of experience: February 18, 2024
CC
Very simple and straightforward to use
Very simple and straightforward to use
Date of experience: February 17, 2024
DC
Deceitful and misleading.
Yep. Caught out whilst tired, busy and ill. This company plays the browser algorithm and gets itself at the top of the results when you search for the UK government website for vehicle taxation. Asking the same questions that the official site asks and ultimately get payment details and charged you 50 pence initially and send an email link you have to click on to complete taxation. I wasn’t expecting that and didn’t see the email and didn’t click…. And so hadn’t completed my car tax payment! Fortunately noticed when I saw an unexpected £7.95 pending transaction on my debit card and then found the email. I have now taxed in time directly with the government site but I am left trying to get this deceitful payment returned (by email of course, their “24/7” contact number only takes messages. I feel such an idiot for not having spotted this. I hate to think how many people they keep money from because they don’t notice or don’t want the effort of trying to get it back. Fraudulent through intentional lack of transparency about what they are doing. When I finally paid my tax I included the feedback that the DVLA should be stamping this out instead of allowing these people to mislead so many.
Date of experience: February 16, 2024
AW
A complete con
I thought I was renewing my car tax - went through the process and at the end of the process was asked for a passowrd to set up an account. Have just found out that the car tax was not paid but 50p taken to set up a subscription which has now taken £7.95. No idea how they managed to divert me from the actual DVLA web address, but they did ! Luckily noticed this and was able to actually tax the car, before it was too late.
Date of experience: February 16, 2024
MN
Intuitive and easy to use.
Intuitive and easy to use.
Date of experience: February 16, 2024
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