Vehicle Information
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Deceitful and misleading.
Yep. Caught out whilst tired, busy and ill. This company plays the browser algorithm and gets itself at the top of the results when you search for the UK government website for vehicle taxation. Asking the same questions that the official site asks and ultimately get payment details and charged you 50 pence initially and send an email link you have to click on to complete taxation. I wasn’t expecting that and didn’t see the email and didn’t click…. And so hadn’t completed my car tax payment! Fortunately noticed when I saw an unexpected £7.95 pending transaction on my debit card and then found the email. I have now taxed in time directly with the government site but I am left trying to get this deceitful payment returned (by email of course, their “24/7” contact number only takes messages. I feel such an idiot for not having spotted this. I hate to think how many people they keep money from because they don’t notice or don’t want the effort of trying to get it back. Fraudulent through intentional lack of transparency about what they are doing. When I finally paid my tax I included the feedback that the DVLA should be stamping this out instead of allowing these people to mislead so many.