Review summary

Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

A
I THOUGHT I WAS ON THE GOVERMENT…

I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!

c
Be very careful with this company

Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.

KE
very easy to complete

very easy to complete

M
If I could give them ZERO stars..!

If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!

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All reviews

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Showing 131 - 140 of 996 reviews
BC
5 out of 5 stars

Vehicle tax

Vehicle tax It was quick and easy to tax the vehicle

Date of experience: October 25, 2024

AJ
1 out of 5 stars

Do not use this service to buy Road Tax

Do not use this service unless you want to be paying £7.95 per month until you actively cancel your account with them. The internet is like the Wild West - there are is many snake oil salesmen. Be in no doubt this is a modern day confidence trick.

Date of experience: October 25, 2024

SR
1 out of 5 stars

Scam beware

It’s a scam. Please beware.

Date of experience: October 24, 2024

IP
5 out of 5 stars

I'm 75 and can basically use my mobile

I'm 75 and can basically use my mobile. I can get very confused and stressed as with changing address on my driving licence. It took just over an hour. Your form was quick and easy for me.Thank you.x

Date of experience: October 24, 2024

GM
1 out of 5 stars

Do not use this service to tax your vehicle

I went to this companies website to tax my vehicle by mistake thinking it was the official UK Government DVLA - IT IS NOT. On realising this I went on the genuine DVLA government website and taxed my vehicle for no fee. However, I noticed after a few months that Vehicleinformation were taking a recurring charge of £7.95 even though I was not using their service and had not taxed my vehicle through them. Be aware of this company and the way they operate. Use the HM Government website instead.

Date of experience: October 24, 2024

J
4 out of 5 stars

Easy and quick

Easy to use and quick to complete.

Date of experience: October 24, 2024

TF
1 out of 5 stars

SCAM - Do not engage with them

SCAM! They sent us a letter claiming to be DVLA saying we needed to tax our car. The amount for tax was £0 (electric). Frustrating a card charge of £0.50 for a £0 tax but just thought this was DVLA bureaucracy and thought no more of it. Then received a 'last chance vehicle tax' from DVLA and proceeded to tax for £0 (no card needed). Googled the website and all the scam alerts came up. Looking at my card they took around £8 each month after the initial £0.50. Total scammers.

Date of experience: October 22, 2024

MC
5 out of 5 stars

Really simple to use

Really simple to use

Date of experience: October 21, 2024

TS
1 out of 5 stars

Same as many of the other one stars…

Same as many of the other one stars about this company, would give zero if I could. I was also looking at the DVLA website to tax my vehicle. I have had zero emails from them, and was just scrolling through my bank account when I found that the payment had been taken. What company does not send out any emails, let alone saying that a payment has been setup, a dodgy one I believe.

Date of experience: October 20, 2024

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