Review summary

Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

A
I THOUGHT I WAS ON THE GOVERMENT…

I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!

c
Be very careful with this company

Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.

KE
very easy to complete

very easy to complete

M
If I could give them ZERO stars..!

If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!

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All reviews

1,000 total • Write a review

Showing 121 - 130 of 996 reviews
mn
5 out of 5 stars

was easy to find and simple to do what…

was easy to find and simple to do what I needed to do

Date of experience: October 30, 2024

V
5 out of 5 stars

Fast and easy

Fast and easy

Date of experience: October 29, 2024

I
1 out of 5 stars

Monthly subscription I wasn't aware I signed up for

This is a complete scam. Like many people on here i also, unbeknown to myself, signed up for a subscription to this site while trying to pay my car tax. I have emailed Vehicle Information to cancel this so hopefully I get somewhere.

Date of experience: October 28, 2024

MI
3 out of 5 stars

There are lots of different things on…

There are lots of different things on website. Got a little confused

Date of experience: October 27, 2024

VO
3 out of 5 stars

Car Check service I didn’t know I’d signed up for…

Went to pay the car tax and unknowingly have somehow clicked onto the £7.95 per month car check charge which I don’t need. As a result I’ve paid two lots and received a last chance reminder from the Driver & Vehicle licensing Agency. How can this happen? I simply logged into the government site to pay the annual tax. On a positive note, when I phoned Vehicle information to complain, they answered and resolved the problem quickly.

Date of experience: October 27, 2024

DP
2 out of 5 stars

Clever scam site…

Clever scam site that imitates vehicle tax payment site. Nothing you can’t get get from the uk.gov website. Tricks you into subscription when you think you are paying road tax. Only good point is it was easy to cancel. Lost my 50p though.

Date of experience: October 26, 2024

se
1 out of 5 stars

used my card details took money out my…

used my card details took money out my account again six months later

Date of experience: October 25, 2024

pt
5 out of 5 stars

Easy to use and stress free website.

Easy to use and stress free website.

Date of experience: October 25, 2024

MB
4 out of 5 stars

Easy renewal

Easy to understand, just requires common sense not any great tech knowledge. Not happy that I'm constantly urged to change to Gmail.

Date of experience: October 25, 2024

S
5 out of 5 stars

Superb

Very easy to navigate, Contains lots of useful information.

Date of experience: October 25, 2024

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