Review summary

Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

E
Very quick reply from first sending a…

Very quick reply from first sending a request for information about a cruise. Eddie was very helpful and answered all of my questions.

Excellent service

Another cruise booked through Mo and as usual, his personal attention was excellent. He always does his best to get us the best deal but when he can't compete, he's honest enough to say so. He's a credit to the company and during these times, when good service is rare, he's up there with the best.

Mo was very helpful and thorough…

Mo was very helpful and thorough looking for the best options for my holiday and travels.

This is the 4th cruise I have booked…

This is the 4th cruise I have booked through Worldwide Cruises and Eddie. Again wouldn't go anywhere else. Eddie provides an excellent service, the quote we got was clearly laid out, with all the different options. Quick with responses to emails and on your side trying to get you best best deal.

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All reviews

727 total β€’ Write a review

Showing 701 - 710 of 723 reviews
EG
5 out of 5 stars

Excellent from enquiry to booking

Phoned to enquire about a holiday I had seen. Samuel was very helpful. I said I would confirm the next day but decided it wasn't for me. Luckily Samuel phoned me back to ask if I was confirming my booking and I decided I would. He was very helpful and we completed the booking. I had an enquiry about something else and was pleasantly surprised when he called me back the next day confirming my enquiry. Hopefully our holiday will be fab and the itinary will run smoothly.

Date of experience: September 16, 2016

ak
5 out of 5 stars

First booking

Samuel the man that dealt with our booking was very well mannnered .very imformative. Would highly recommend

Date of experience: September 15, 2016

DH
5 out of 5 stars

great service so far

i have booked a cruise with this company and so far the service has been excellent, Alex our holiday consultant has been very good with his knowledge of the cruise and hotels and what he doesn't know regarding flights etc he will find out and get back to you, so if the holiday goes as well as the planning i will be putting another review on trustpilot and trip advisor.

Date of experience: September 14, 2016

I
5 out of 5 stars

Fantastic company

It's our first ever cruise. Alex explained everything in detail and was very helpful.

Date of experience: September 14, 2016

MF
5 out of 5 stars

Excellent customer service

I found the staff very helpful and knowledgeable.

Date of experience: September 14, 2016

Me
5 out of 5 stars

Excellent service

My first time with this company. Excellent service from Kenny. Very professional

Date of experience: September 14, 2016

MA
5 out of 5 stars

Phone booking

Everything went smoothly with a agent called Kevin. No fuss and a great price!

Date of experience: September 14, 2016

MB
4 out of 5 stars

Efficient and professional

Vince was very helpful and efficient in his assistance of booking the cruise for us.

Date of experience: September 3, 2016

MG
5 out of 5 stars

Comprehensive and helpful service

Comprehensive and helpful service

Date of experience: August 31, 2016

A
5 out of 5 stars

Great quick service.

The booking was explained by Vince and other options tried nothing was too much trouble,Brilliant.

Date of experience: August 29, 2016

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