Very quick reply from first sending a…
Very quick reply from first sending a request for information about a cruise. Eddie was very helpful and answered all of my questions.
4.8
Excellent
727 reviews
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Review summary
Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Excellent service
Another cruise booked through Mo and as usual, his personal attention was excellent. He always does his best to get us the best deal but when he can't compete, he's honest enough to say so. He's a credit to the company and during these times, when good service is rare, he's up there with the best.
Mo was very helpful and thorough…
Mo was very helpful and thorough looking for the best options for my holiday and travels.
This is the 4th cruise I have booked…
This is the 4th cruise I have booked through Worldwide Cruises and Eddie. Again wouldn't go anywhere else. Eddie provides an excellent service, the quote we got was clearly laid out, with all the different options. Quick with responses to emails and on your side trying to get you best best deal.
Company details
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Website
worldwidecruises.co.uk
All reviews
727 total • Write a review
Showing 691 - 700 of 723 reviews
MB
Very helpful and efficient
Kevin was brilliant. Very efficient and professional
Date of experience: September 29, 2016
Ma
America trip and cruise
We contacted worldwide cruises having seen a holiday offer. After discussing with Eddie, we made some bespoke changes. We made several changes to locations, hotels, travel options. Each time Eddie was responsive and understanding to our requirements. I would highly recommend this service and Eddie. The price was competitive and Eddie even managed some additional bonuses to our holiday. within hours of our booking we received all the confirmation details receipt and atoll certificate.
Date of experience: September 29, 2016
MJ
The rep i spoke to on the phone was great
The chap I spoke to on the Phone (Vince) was fantastic, I changed a lot around the holiday, he was informative friendly and knowledgeable, the holiday came in slightly more than anticipated but that was down to me upgraded various parts. great company
Date of experience: September 26, 2016
PR
Very helpful
Booking was easy and both Kevin & Kenny very helpful. If the holiday goes as well as the booking we will be very happy
Date of experience: September 21, 2016
MP
Excellent, polite service
Booked a cruise and stay in Florida. Must say that the sales staff were very polite and helped me get what I required from my holiday. Mo, the staff member was proficient and very pleasing to deal with. Well done
Date of experience: September 21, 2016
MJ
A very detailed and informative experience.
I was very impressed by Alex who dealt with my booking. Every query was sorted without hesitation and I was put at ease by his friendly manner. I felt that any changes we wanted were not a problem and in fact made sure we were clear about every aspect of our holiday booking. Thanks again to Alex who is a credit to your company.
Date of experience: September 20, 2016
G
Graham
US
Excellent Customer Service
Booked A cruise for My wife's Birthday, i found the customer service of the consultant excellent he explained everything in detail and clearly, he then suggested an Upgrade to Mini Suite Balcony a great idea as having reviewed this on the cruise liner website the suggestion was an excellent one comes with On Board Credit as well another bonus, thanks very much now just waiting to Board the cruise in FEB 17, thank you Worldwide Cruises
Date of experience: September 18, 2016
MF
I asked for cabin with Window was recommended a mid ship cabin when looked on Internet cabin had no window and I asked when booking for that so I rang and was told only cabins with balcony s had windo
I was disappointed 😞 that the only cabins with Windows where the ones with a balcony this should be explained when booking and as pre usual their was a extra cost you never really get the deal for the price advertised
Date of experience: September 17, 2016
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