Very quick reply from first sending a…
Very quick reply from first sending a request for information about a cruise. Eddie was very helpful and answered all of my questions.
4.8
Excellent
727 reviews
5-star
4-star
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💬Hasn't replied to negative reviews
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Review summary
Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Excellent service
Another cruise booked through Mo and as usual, his personal attention was excellent. He always does his best to get us the best deal but when he can't compete, he's honest enough to say so. He's a credit to the company and during these times, when good service is rare, he's up there with the best.
Mo was very helpful and thorough…
Mo was very helpful and thorough looking for the best options for my holiday and travels.
This is the 4th cruise I have booked…
This is the 4th cruise I have booked through Worldwide Cruises and Eddie. Again wouldn't go anywhere else. Eddie provides an excellent service, the quote we got was clearly laid out, with all the different options. Quick with responses to emails and on your side trying to get you best best deal.
Company details
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Website
worldwidecruises.co.uk
All reviews
727 total • Write a review
Showing 671 - 680 of 723 reviews
SC
Excellent service
Good company with competitive prices Service from travel consultant Harry was very professional. Any enquiries were dealt with swiftly ensuring we didn't lose out on the cruise deal we were interested in. Direct line contact with Harry secured our booking with no problems. Would definitely use this company again.
Date of experience: November 1, 2016
MC
Thanks Alex!
This review is regarding the booking process only as we have not been on the cruise as yet, can't wait till May 2017! We were helped by a very polite competent and helpful young man named Alex who made the whole booking process as painless as possible. He was well informed about the hotel options and the ship. Nothing was too much trouble and he was happy to answer my numerous questions. If only booking all my holidays were as straight forward as it was with Worldwide Cruises UK. Let's hope our holiday experience on our cruise of the Greek Islands in May is just as enjoyable. Well done Alex!
Date of experience: October 31, 2016
MM
Good service from Harry
I was very impressed with the service I got from Harry at Wordlwide Cruises. He was very professional, got backed to me promptly and apart from a couple of typos that needed correcting on our confirmation, he offered first class service. Maureen Clifotn
Date of experience: October 29, 2016
MY
Eddie a travel agent with a heart!
Due to last minute unforeseen circumstances we were unable to take our holiday, we knew we weren't covered by our insurance policy for this eventuality & didn't show up for our flight on March 1st, today March 2nd we received the most courteous caring call from Eddie when he realised we didn't make the holiday, this man worked his socks off to get us a fantastic deal but didn't forget about us after he'd taken our money & genuinely cared about our situation. Please anyone thinking of a holiday with this company, please book with Eddie, this guy deserves all the business he can get.
Date of experience: October 25, 2016
MJ
NOTHING TOO MUCH TROUBLE
Had never dealt with Worldwide Cruises UK before but so far very pleased with service, Alex answered every question without delay & could not have been more helpful. Would recommend to anyone.
Date of experience: October 25, 2016
MD
A service for the customer not the profits of the Company
From a link via Travelzoo which provides discounted holidays I have found in the past that when holidays are discounted the service that you receive is somewhat watered down but NOT in this case, the holiday rep did everything he could to secure us the best deal in our tight budget, he took the time & effort to look and present all the different possibilities to get the best deal , He was very friendly and professional and I personally would use his services again and recommend his service to my friends and family. However I guess the proof is in the pudding as they say ||||
Date of experience: October 25, 2016
ll
easy
so easy to book and tailor to my needs with no quibble from kevin the agent who booked for us
Date of experience: October 23, 2016
ma
excellent customer service
travel consultant Kevin helped us from start to finish with our booking and went the extra mile to assist all our needs for our holiday
Date of experience: October 21, 2016
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