Review summary

Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

E
Very quick reply from first sending a…

Very quick reply from first sending a request for information about a cruise. Eddie was very helpful and answered all of my questions.

Excellent service

Another cruise booked through Mo and as usual, his personal attention was excellent. He always does his best to get us the best deal but when he can't compete, he's honest enough to say so. He's a credit to the company and during these times, when good service is rare, he's up there with the best.

Mo was very helpful and thorough…

Mo was very helpful and thorough looking for the best options for my holiday and travels.

This is the 4th cruise I have booked…

This is the 4th cruise I have booked through Worldwide Cruises and Eddie. Again wouldn't go anywhere else. Eddie provides an excellent service, the quote we got was clearly laid out, with all the different options. Quick with responses to emails and on your side trying to get you best best deal.

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All reviews

727 total β€’ Write a review

Showing 611 - 620 of 723 reviews
CS
5 out of 5 stars

This was a painless process

This was a painless process. I received an immediate response to by query and was given very helpful information which helped me to tailor my holiday to suit my requirements.

Date of experience: July 4, 2017

MA
4 out of 5 stars

Kenny was helpful and holiday booked …

Kenny was helpful and holiday booked via him .

Date of experience: July 1, 2017

SD
5 out of 5 stars

Eddie knows is stuff

Eddie knows is stuff. Excellent service. Would be my first port of call for any future cruise booking !

Date of experience: June 30, 2017

SM
5 out of 5 stars

Phoned Kenny in the morning after …

Phoned Kenny in the morning after referral from friend, told him our preferences and by 4pm we were all booked up, excellent service, first time on a cruise but we are really looking forward to it now!

Date of experience: June 29, 2017

F
5 out of 5 stars

I have to give the company 5 stars as …

I have to give the company 5 stars as it was efficient, both on the phone and by email, helpful in the advice given and the agent , Kenny, was very pleasant with high customer service.

Date of experience: June 28, 2017

l
5 out of 5 stars

booking my cruise

hi this is the first time i have used this company ,but i was very impressed with kenny ,he went out of his way to get me what i wanted and at a price that suited me !i have also recommended a friend to the company and gave them kennys extension no which they later called and booked a cruise also !! thank you kenny your a star!!!!

Date of experience: June 28, 2017

MN
5 out of 5 stars

Excellent service from Eddie

Excellent service from Eddie , would highly recommend, made it very easy to book our cruise 😊

Date of experience: June 25, 2017

MJ
4 out of 5 stars

good sales person good knowledge not …

good sales person good knowledge not too pushy

Date of experience: June 22, 2017

MJ
5 out of 5 stars

First time using Worldwide Cruises- I …

First time using Worldwide Cruises- I was so impresses by Kevin. He was so efficient and dealt with my booking in a very professional way. All paperwork quickly and correctly emailed.

Date of experience: June 20, 2017

J
5 out of 5 stars

Nothing was too much trouble

The sales rep., Eddie, could not have been more helpful. He responded to all our requests in a positive and supportive way. Nothing was too much trouble

Date of experience: June 19, 2017

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