I found Jessica the advisor very…
I found Jessica the advisor very knowledgeable. She was efficient and helpful with the booking of my cruise.
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4.8
Excellent
734 reviews
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💬Hasn't replied to negative reviews
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Review summary
Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Nashville
Early morning booking very polite had it booked within 30 minutes great itinerary 3 ppl no problem cruise and nashville just need to pack
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Booking experience was easy and informative.
This was very simple from viewing the cruise we wanted and making contact. Eddie responded immediately to our request. In addition to email he also phoned to see if there were any queries we wanted clarification on. Every query or question we had he responded immediately and was quick to assist on flights from an alternative departure point. We were very happy with the speed and professionalism of Eddie. This is our first time visiting Asia and he's made the hesitation of booking the unknown very comfortable. Thank you Eddie.
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Absolutely 5* service from Worldwide…
Absolutely 5* service from Worldwide Cruises ... been dealing with this company for 3 years now.. booked 4 cruises & always been so helpful and knowledgeable.. very quick to respond when I ask questions .. & I ask a lot 😊😊 Would recommend this company to anyone & our sales expert Eddie is amazing .. thank you Eddie!! You are a credit to the company
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Company details
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Website
worldwidecruises.co.uk
All reviews
734 total • Write a review
Showing 521 - 530 of 730 reviews
MA
Kevin was a Very helpful chap
Kevin was a Very helpful chap, service was very good.
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RP
Extremely helpful
Alex was exceptionally friendly, courteous and professional. I was quite impressed.
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MA
Ignored and no solution for the complaints
We went to Alaska Cruise using them and had a big problem the flights we were given. They use American Airlines and this airline often changes their time schedule. I found this after my final payment and all flight times changed from original times we were given when we made a booking. The new flight schedule only gave us 45 minutes for the transit and as I was worried, even if we quickly ran, we still missed the flight and ended up coming back seven hours later than we were supposed to, Also because of this, our baggages were lost and we didn’t get them back until three days later, no explanations why they got lost. We sent email to this company and all they said that it was American Airlines fault after I kept phoning for explanation for more than a month listening them it would take up to four weeks dealing any complaints. When I finally spoke to the advisor after so many attempting for a month, this advisor was rude and aggressive. They don’t care if you had a problem. Also this isn’t such a big deal, but I didn’t like the method of the payment for the cruise. You can’t pay by any cards except first deposit, you have to pay into their account which is not modern these days. If you had ny problems, they wouldn’t handle well and I certainly won’t use this company ever again
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MP
samuel my contact was very helpful no…
samuel my contact was very helpful no worries about booking this cruise so stress free .
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MJ
I can only comment on the booking…
I can only comment on the booking process and they rang me back within 24hours, booking was easy
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