Very quick reply from first sending a…
Very quick reply from first sending a request for information about a cruise. Eddie was very helpful and answered all of my questions.
4.8
Excellent
727 reviews
5-star
4-star
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💬Hasn't replied to negative reviews
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Review summary
Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Excellent service
Another cruise booked through Mo and as usual, his personal attention was excellent. He always does his best to get us the best deal but when he can't compete, he's honest enough to say so. He's a credit to the company and during these times, when good service is rare, he's up there with the best.
Mo was very helpful and thorough…
Mo was very helpful and thorough looking for the best options for my holiday and travels.
This is the 4th cruise I have booked…
This is the 4th cruise I have booked through Worldwide Cruises and Eddie. Again wouldn't go anywhere else. Eddie provides an excellent service, the quote we got was clearly laid out, with all the different options. Quick with responses to emails and on your side trying to get you best best deal.
Company details
Information provided by various external sources
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Contact info
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Website
worldwidecruises.co.uk
All reviews
727 total • Write a review
Showing 31 - 40 of 723 reviews
SB
Used this company on previously and…
Used this company on previously and happy I got the help I needed, Very helpful answered all my questions my concerns I had lots of questions very patient in answering all the questions.
Date of experience: February 15, 2025
ZH
They were very efficient & professional…
They were very efficient & professional but even better was their friendly manner. Everything was explained in a simple and easy way.
Date of experience: February 14, 2025
RS
A package was prepared to suit our requirements
We found Neil Chauhan helpful,polite and nothing seemed to have been a problem for him.
Date of experience: February 12, 2025
GH
Highly Recommended excellent service start to finish
Eddie was supportive from start to finish with options and clarifications to the trip communicated efficiently. Sorted out a couple of alterations due to weather, immediately with no fuss. Always available with good back up.
Date of experience: February 7, 2025
DN
Samuel is absolutely amazing for Worldwide Cruises
Booked again with this company, this the third time & Samuel is always amazing to find the best deals for us & supply everything for our needs. He's so friendly & very knowledgeable about the trips we like. Great customer service , he's an absolute credit to Worldwide Cruises & we will definitely be using him again . I highly recommend him to anyone looking for a cruise.
Date of experience: February 7, 2025
PR
Contrary experiencewith this company…
Contrary experiencewith this company compared with the majority of of reviews. I had a vey disappointing experience. I responded to a cruise package offer from them for a cruise from Vancouver to Tokyo quoting a very competitive rate. I phoned, 3 times speaking to two different agents, asking for a breakdown of this offer with flight information as we have experienced horrible flight routes and timings in the past. Unfortunately all I recieved was either a copy of their offer or a link to Norweigian Cruise Lines with none of the information requested. I was also promised a call back from the company which I have never had.a strange way to run a company and certainly did not give me any confidence to book with them.
Date of experience: February 6, 2025
N
Noreen
US
Samuel has been great in helping us…
Samuel has been great in helping us book our cruise to Japan. So responsive & accommodating as we worked out the best trip for us. He was so good at communicating with us throughout the whole process & a great experience all round!
Date of experience: January 30, 2025
SW
Great Service
They made booking a cruise a pleasant experience. Spent time to get a package to suit us. Looking forward to the trip.
Date of experience: January 22, 2025
JL
Samuel was excellent
Samuel was excellent in dealing with my booking he listened my needs and came up with everything I needed! He was very professional and knowledgeable
Date of experience: January 10, 2025
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