Review summary

Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

E
Very quick reply from first sending a…

Very quick reply from first sending a request for information about a cruise. Eddie was very helpful and answered all of my questions.

Excellent service

Another cruise booked through Mo and as usual, his personal attention was excellent. He always does his best to get us the best deal but when he can't compete, he's honest enough to say so. He's a credit to the company and during these times, when good service is rare, he's up there with the best.

Mo was very helpful and thorough…

Mo was very helpful and thorough looking for the best options for my holiday and travels.

This is the 4th cruise I have booked…

This is the 4th cruise I have booked through Worldwide Cruises and Eddie. Again wouldn't go anywhere else. Eddie provides an excellent service, the quote we got was clearly laid out, with all the different options. Quick with responses to emails and on your side trying to get you best best deal.

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All reviews

727 total β€’ Write a review

Showing 151 - 160 of 723 reviews
T
5 out of 5 stars

Very helpful

Samuel did a fantastic job organising our cruise and flights. He was very helpful (and patient!) with all my questions.

Date of experience: February 2, 2024

LS
5 out of 5 stars

Eddie was very helpful and efficient

Eddie was very helpful and efficient with our booking. It was completed in no time.

Date of experience: February 2, 2024

J
5 out of 5 stars

Great company friendly honest a…

Great company friendly honest a pleasure to book with

Date of experience: January 29, 2024

AS
5 out of 5 stars

Nigel was excellent

Nigel was excellent, set up cruise and stay to our specification with flights from local airport. πŸ˜€ Hope everything goes as smoothly as booking has.

Date of experience: January 27, 2024

Pa
5 out of 5 stars

Excellent customer service

Eddie is always helpful and approachable. He will always explore options in a calm and polite manner. Never pushy, like some other travel agents can be. We have booked cruise packages 4 times now with WWC and always come back as the customer service is brilliant. Looking forward to our next trip in the summer that we just booked!

Date of experience: January 26, 2024

LB
4 out of 5 stars

Excellent Company

Third time we have used Worldwide Cruises and we were not disappointed. Eddie sorted out all our flights, hotels and transfers as well as an excellent upgrade to our Stateroom on the ship. We only experienced a couple of issues, one was with the hotel in Singapore undergoing renovations so our room was tired and in desperate need of a refresh, and one of our transfers was late. Neither of these stopped us from enjoying the holiday experience and we provided feedback to Eddie for any future customers. We will definitely book again through Eddie at Worldwide Cruises if/when we decide on our next adventure!

Date of experience: January 21, 2024

JD
5 out of 5 stars

Mo is the man!

We dealt with Mo, what an absolute gent, everything was explained and presented with 100% accuracy, we even received a call upon our return, fabulous.

Date of experience: January 19, 2024

hP
5 out of 5 stars

Nigel was very patient and helpful

Nigel was very patient and helpful as we changed our minds on cruises and the amount of cabins needed. He spent time finding the best cabins Excellent service

Date of experience: January 14, 2024

C

CHB

US

5 out of 5 stars

Have booked several trips with Samuel

Have booked several trips with Samuel - always patient and comes up with the itinerary we want making excellent suggestions.

Date of experience: January 13, 2024

MS
5 out of 5 stars

Eddy was so very helpful

Eddy was so very helpful, great service & great price.

Date of experience: January 13, 2024

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