10 months ago
WPS is an efficient, streamline & stress free way of exporting goods around the world. I export to many countries & have always received a brilliant service. I would definitely recommend WPS!
10 months ago
The website was easy to use and everything was very clear. I needed help with a customs invoice and customer service was excellent. The package arrived in good time and in perfect condition.
10 months ago
Excellent service for an unusual destination, Papua New Guinea
10 months ago
Brilliant service from start to finish. Thank you
For sending any thing heavy and bulky I would highly recommend this company. Usually I get a text to tell me a time to when they come, I know sometimes it can’t be helped but I had to stop in all day, and couldn’t go no where to get out the house at the time but in general, I have never had a problem before.
Second time I have used WPS to send parcels to Switzerland. Excellent service!! Picked up on day requested, fully trackable and arrived at my friends house 4 days later. Most reliable and good value for money. Highly recommend.
my parcel was sent weeks ago now for 2 weeks sat in destination distribution centre
Really quick and easy service . Would recommend
Excellent service, parcel was collected within half an hour of my online order! Great value for money, and reached my grandchildren in Norway really fast.
very efficient service, but, and this is not your fault but must be mentioned to other customers sending to EU countries (we sent to Germany) there was an extra 70 euros charge because of leaving the EU. Possibly because it was a gift.
Always excellent service and value! Use Worldwide Parcel Services for some time now sending parcels to daughter in New York. This time I had item in that would have incurred customs penalties, but was alerted to this by WPS so I could remove it before sending.
Excellent service, they even sealed my bags when they broke. Customer service in Norway also very useful. Totally recommend for skipping from UK to Norway!
This company like other companies use low quotes to attract customers then increases the costs without telling the customers then carries on with the shipment. Then after shipment is done, invoice the customers to ask for additional payments…customers either pay or being sue if not paying the extra costs. So guys out there, don’t do any business with this company.
Was very skeptical about getting my phone back from Hungary, but they were unbelievably helpful guiding me through the process every step of the way. My phone arrived back within a week after a little delay at hungarian customs, which was quickly resolved! Massive thanks and would definitely use again.
A very good service. Particularly as they seem to mainly use DHL.We made sure our parcel was correctly measured and weighed and labelled as instructed. As a result the parcels were collected as expected. The one downside was that the claims for speed of delivery seem to be based on arrival time in the country of destination rather than the final recipient. Parcels to both New Zealand and the Philippines arrived later than expected, although this was less of a surprise in the Philippines, time taken for arrival in Auckland and arrival at the final destination was few days longer than expected. Despite this we would use WPS Ltd next time we have to send parcels as all of our previous experiences with other couriers have been awful.
Great parcel service, but tracking feature does not work
I am very happy with their delivery service. My packages arrived on time and no one of the items were broken or damaged.
Seamless service - again, what more can one ask!
I find the website easy to use although of course the French demand a list of itdems in the paercel and rercording that is really frustrating...I can never find the right description...but that's not the fault of World wide Parcels. I tracked my last parcel, it arrived in Lyons within 24 hours of me dropping it off at a DPD depot which is conveniently close to me...great I thought!!! It sat there inLyons for FIVE days before arriving late for my daughter in law's birthday. Probab;y the problem lay outwityh your control at WorldWide but frustrating...usually a good service.
I sent my parcel to Spain without realizing that the recipient had to pay the custom tax in order to receive it due to Brexit. It was my fault that I did not check that, but it would had been very helpful if WPS had sent me a reminder about it. The custom tax was so expensive that I had to send the parcel back to the UK, they were all Christmas' gifts for my family. It was a real shame! Apart of that, my parcel arrived perfectly well. WPS kept me informed of the delivery date and I had an option to change it.
Used a couple of times and appears to work well. Am going to use again and would recommend the service.
I've always had good service.
good fast service
Thanks. I will use you again.
Based on analysis of 83 reviews rated 1-2 stars for Worldwide Parcel Services Ltd
“Not only were fees not clearly disclosed, but customer service was cold and unhelpful when I raised the concern”
“3 week and I still waiting for the delivery Newer Again”
“Lack of information regarding costums, which always comes with an exuberant amount of money to be paid and Took a lon...”
“Shipment collected and sent to Germany”
“Disgraceful, shamefful,money taking service wih no experienced, rude customer service”
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Worldwide Parcel Services Ltd is a parcel delivery company based in the UK, specializing in cost-effective shipping solutions for individuals and businesses. The company allows users to compare parcel delivery prices from various UK courier services to over 180 international destinations, making it a convenient choice for customers looking to send parcels abroad. With features such as real-time parcel tracking, the ability to save frequent addresses, and options for same-day delivery, Worldwide Parcel Services caters to a diverse clientele, including e-commerce businesses and private individuals. Their services encompass sending documents, large parcels, and heavy items, ensuring that customers have a comprehensive range of shipping options to meet their needs. For more information, visit www.worldwide-parcelservices.co.uk.
Worldwide Parcel Services Ltd receives high praise for its efficient and friendly service, with many customers highlighting the ease of use of the website and the professionalism of the staff. Reviewers consistently mention that parcels are delivered on time and in good condition, making it a reliable choice for international shipping. However, some consumers express frustration over a lack of transparency regarding fees, with complaints about unexpected costs and inadequate customer support when issues arise. Delays in parcel delivery have also been reported, with a few customers experiencing significant wait times. Despite these concerns, the majority of feedback remains positive, emphasizing the overall quality of service provided. Overall, Worldwide Parcel Services Ltd is viewed favorably, though there are areas for improvement in communication and fee clarity.
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