Worldwide Parcel Services Ltd Reviews

Package with Xmas presents was rejected by over-zealous Spanish customs but WPS (actually DHL) managed to get it back to us. Royal Mail failed with a similar package send by a relative

Complete experience was good. Proper guidance for packaging, collection, tracking and delivery. Delivered within 5 working days.

Excellent Service Best quotation and excellent service

The best company on the market never disappointed me.

We always used WPS for parcels to family in Italy. Sadly customs requirements has prevented us from sending most of their gifts since Brexit. However we still use them for parcels within UK and can't fault their service, from collection and tracking to delivery.

Wow wow wow what more can I say! My parcel was collected from my home and four days later it’s arrived in Australia 🇦🇺 I used this company last year and I’ll definitely be using you again.

Great service. Parcel was collected on time. I was advised of import duties before the parcel arrived. It was delivered 2 days early which was perfect for Christmas.

Fantastic service parcels delivered from Northern Ireland to Australia in 6 Days. Definitely recommended

Sent a Christmas parcel to Australia. Pick up was on time. The price was competitive and arrived safely and earlier than expected.

I sent parcel to Switzerland. The best price. Quick delivery (only 4 days!). Will use again

I booked the parcel collection & delivery on line and I was pleasantly surprised with both the timely (& polite) collection, as well as the prompt and safe delivery of a china tea set to Switzerland.

Christmas parcel to family in New Zealand, arrived in 6 days. Excellent tracking details from collection to delivery. Will definitely use again.

We sent a 22kg parcel to family in Wyoming, USA - the least populous state, so everywhere feels remote to us. The parcel was collected promptly on a Monday in mid - December and was received by Friday - and there was no 'remote area surcharge'!

Excellent service. Parcels uplifted during the stated time space and tracking was always updated during the delivery.

I wanted to send a parcel overseas but was bit confused by customs requirements, I called them up and a really polite lady helped me greatly. Everything went as expected, no delays.

Avoid using W P S and D H L is my message to anyone thinking of using W P S to send something via the company D H L. My experience this week. I got a email from W P S this Monday 20th Dec 2021 demanding I pay an outstanding amount on my package sent to Korea. This package was correctly sized , 12kg max & it was fully paid for by me & was collect from my home by D H L on the 1st December 2021. It was delivered to the address Korea on the 6th December 2021. No mention of damage or sizing issues then. This 1st email on Monday 20th from W P S was incorrect and also menacing with highlighted terms and in a subsequent email from W P S a warning they may take me to county court! W P S in fact got the amount they said D H L said was outstanding incorrect. They demanded from me £15.75 when in fact it correctly calculated to £8.63. After me emailing a number of times to W P S and pointing out a number of their factual errors , including their stumped up charge this lower amount was paid up by me this morning 22/12/2021 at around 11.30am. I just didn't want the hassle of taking it further. My package was square when it left my home with the courier D H L. The photo from D H L showed a packaged ( no labels to ID as mine) squashed, crushed and miss shapened that clearly had got that way in transit after it was collect from my home. I have a clear photo of my package just before collection with labels on and viewable. The extra charges were because D H L said my box was out of the dimensions I had declared on my invoice of a square 39 x 39 x 39 cms. The last email from W P S and signed Richard which I received today dated 22/12/2021 10.40am. He ended by him rudely saying 'You must not use our services again' Rest assured I have no intention what so ever to use either D H L or W P S services again. Full details , photo of my package and my emails sent and received I have kept. Avoid using W P S and D H L is my strong suggestion after my bad experience this week.

Excellent. All round. Merry xmas

Fabulous service, pick up exactly when stated by very friendly helpful courier. Regular up dates on the tracker and parcels arrived intact and speedily in Australia. Would recommend.

Got to Venezuela really quick . But the problem always occurs in Caracas where the receiver sends proof of paying the taxes . And it’s still on hold since the 13th December