My parcel to be collected 13-12-21 is…
My parcel to be collected 13-12-21 is still waiting on collection? It’s now 31-12-21. Very disappointed!!

10 months ago
WPS is an efficient, streamline & stress free way of exporting goods around the world. I export to many countries & have always received a brilliant service. I would definitely recommend WPS!
10 months ago
The website was easy to use and everything was very clear. I needed help with a customs invoice and customer service was excellent. The package arrived in good time and in perfect condition.
10 months ago
Excellent service for an unusual destination, Papua New Guinea
10 months ago
Brilliant service from start to finish. Thank you
My parcel to be collected 13-12-21 is still waiting on collection? It’s now 31-12-21. Very disappointed!!
Package with Xmas presents was rejected by over-zealous Spanish customs but WPS (actually DHL) managed to get it back to us. Royal Mail failed with a similar package send by a relative
Complete experience was good. Proper guidance for packaging, collection, tracking and delivery. Delivered within 5 working days.
Excellent Service Best quotation and excellent service
The best company on the market never disappointed me.
We always used WPS for parcels to family in Italy. Sadly customs requirements has prevented us from sending most of their gifts since Brexit. However we still use them for parcels within UK and can't fault their service, from collection and tracking to delivery.
Wow wow wow what more can I say! My parcel was collected from my home and four days later it’s arrived in Australia 🇦🇺 I used this company last year and I’ll definitely be using you again.
Great service. Parcel was collected on time. I was advised of import duties before the parcel arrived. It was delivered 2 days early which was perfect for Christmas.
Fantastic service parcels delivered from Northern Ireland to Australia in 6 Days. Definitely recommended
Sent a Christmas parcel to Australia. Pick up was on time. The price was competitive and arrived safely and earlier than expected.
I sent parcel to Switzerland. The best price. Quick delivery (only 4 days!). Will use again
I booked the parcel collection & delivery on line and I was pleasantly surprised with both the timely (& polite) collection, as well as the prompt and safe delivery of a china tea set to Switzerland.
Christmas parcel to family in New Zealand, arrived in 6 days. Excellent tracking details from collection to delivery. Will definitely use again.
We sent a 22kg parcel to family in Wyoming, USA - the least populous state, so everywhere feels remote to us. The parcel was collected promptly on a Monday in mid - December and was received by Friday - and there was no 'remote area surcharge'!
Excellent service. Parcels uplifted during the stated time space and tracking was always updated during the delivery.
I wanted to send a parcel overseas but was bit confused by customs requirements, I called them up and a really polite lady helped me greatly. Everything went as expected, no delays.
Avoid using W P S and D H L is my message to anyone thinking of using W P S to send something via the company D H L. My experience this week. I got a email from W P S this Monday 20th Dec 2021 demanding I pay an outstanding amount on my package sent to Korea. This package was correctly sized , 12kg max & it was fully paid for by me & was collect from my home by D H L on the 1st December 2021. It was delivered to the address Korea on the 6th December 2021. No mention of damage or sizing issues then. This 1st email on Monday 20th from W P S was incorrect and also menacing with highlighted terms and in a subsequent email from W P S a warning they may take me to county court! W P S in fact got the amount they said D H L said was outstanding incorrect. They demanded from me £15.75 when in fact it correctly calculated to £8.63. After me emailing a number of times to W P S and pointing out a number of their factual errors , including their stumped up charge this lower amount was paid up by me this morning 22/12/2021 at around 11.30am. I just didn't want the hassle of taking it further. My package was square when it left my home with the courier D H L. The photo from D H L showed a packaged ( no labels to ID as mine) squashed, crushed and miss shapened that clearly had got that way in transit after it was collect from my home. I have a clear photo of my package just before collection with labels on and viewable. The extra charges were because D H L said my box was out of the dimensions I had declared on my invoice of a square 39 x 39 x 39 cms. The last email from W P S and signed Richard which I received today dated 22/12/2021 10.40am. He ended by him rudely saying 'You must not use our services again' Rest assured I have no intention what so ever to use either D H L or W P S services again. Full details , photo of my package and my emails sent and received I have kept. Avoid using W P S and D H L is my strong suggestion after my bad experience this week.
Excellent. All round. Merry xmas
Fabulous service, pick up exactly when stated by very friendly helpful courier. Regular up dates on the tracker and parcels arrived intact and speedily in Australia. Would recommend.
Got to Venezuela really quick . But the problem always occurs in Caracas where the receiver sends proof of paying the taxes . And it’s still on hold since the 13th December
Based on analysis of 83 reviews rated 1-2 stars for Worldwide Parcel Services Ltd
“Not only were fees not clearly disclosed, but customer service was cold and unhelpful when I raised the concern”
“3 week and I still waiting for the delivery Newer Again”
“Lack of information regarding costums, which always comes with an exuberant amount of money to be paid and Took a lon...”
“Shipment collected and sent to Germany”
“Disgraceful, shamefful,money taking service wih no experienced, rude customer service”
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Worldwide Parcel Services Ltd is a parcel delivery company based in the UK, specializing in cost-effective shipping solutions for individuals and businesses. The company allows users to compare parcel delivery prices from various UK courier services to over 180 international destinations, making it a convenient choice for customers looking to send parcels abroad. With features such as real-time parcel tracking, the ability to save frequent addresses, and options for same-day delivery, Worldwide Parcel Services caters to a diverse clientele, including e-commerce businesses and private individuals. Their services encompass sending documents, large parcels, and heavy items, ensuring that customers have a comprehensive range of shipping options to meet their needs. For more information, visit www.worldwide-parcelservices.co.uk.
Worldwide Parcel Services Ltd receives high praise for its efficient and friendly service, with many customers highlighting the ease of use of the website and the professionalism of the staff. Reviewers consistently mention that parcels are delivered on time and in good condition, making it a reliable choice for international shipping. However, some consumers express frustration over a lack of transparency regarding fees, with complaints about unexpected costs and inadequate customer support when issues arise. Delays in parcel delivery have also been reported, with a few customers experiencing significant wait times. Despite these concerns, the majority of feedback remains positive, emphasizing the overall quality of service provided. Overall, Worldwide Parcel Services Ltd is viewed favorably, though there are areas for improvement in communication and fee clarity.
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