Customer service is absolutely…
Customer service is absolutely brilliant. Cannot fault this service. Will continue to use in the future.

10 months ago
WPS is an efficient, streamline & stress free way of exporting goods around the world. I export to many countries & have always received a brilliant service. I would definitely recommend WPS!
10 months ago
The website was easy to use and everything was very clear. I needed help with a customs invoice and customer service was excellent. The package arrived in good time and in perfect condition.
10 months ago
Excellent service for an unusual destination, Papua New Guinea
10 months ago
Brilliant service from start to finish. Thank you
Customer service is absolutely brilliant. Cannot fault this service. Will continue to use in the future.
I used worldwide parcel services for the first time to send a large 1 metre canvas painting from the UK to the USA. I was very nervous such a large and delicate package would arrive undamaged especially as I realised after I sent it I forgot to bubble wrap it! I was incredibly relieved to say it arrived in perfect condition and on time. My entire experience from booking, pick up, tracking to drop off was great. I will only be using this company in the future.
Great experience, professional and fast
My parcel did not arrive on time and when i checked the tracking portal there were no updates on the status of the parcel. Parcel2Go then just became an inconvenient layer between myself and TNT that was not able to give any help.
Checking the receipts and it took too long to complete the customs checking. The parcel did not reach until 10 days later and it was missing the time which was supposed to reach to my grandmother. It is very expensive for paying the parcel to be delivered and missing the collection time. It is not worth the money I paid.
I completed a list of goods to send to Spain. I confirmed all goods being sent was for my personal use. The office staff checked the list and confirmed all items are OK to send.The parcels were collected ready to be transported by the carrier. Then I received email Spain could not accept the consignment. All because the staff did not understand what was allowed to be sent.I ended up making 10 expensive calls to Spain to clarify what the issue was only to find they wanted an additional €22 for admin costs. Out of the 3 parcels only 2 were allowed due to 2 small spice jars that were not allowed with Customs.The staff did not know the 2 jars were not permitted which resulted in all the contents of that box had to be stopped. Shambles and a lot of stress to me. In my opinion staff should be fully knowledgeable about the rules and should have picked up and advised accordingly.
Customer service excellent, they go out of their way to help - online booking very easy to use, would highly recommend them
Great and fast service at a reasonable price!
I have used this company to send parcels to SA for over 10 years and have never had a bad experience.
Really easy to book and I was able to track the parcel to the door of the recipient. Arrived in perfect condition. Will definitely be using again!
I was looking for an affordable way of getting a corner cupboard from UK to Mallorca and came upon this company. Thr whole process was very straightforward and efficient and the parcel arrived safely at its destination 10 days after it was picked up. The only reason I did not give it 5 stars is that there was no indication that the price of delivery would increase because the destination was Mallorca rather than mainland Spain until right at the end of the process. It would be better if they had a separate zone for the Balearics as they do for the Canary Islands at the point at which you enter the destination country into the quotation form.
Cheap, quick, reliable, easy. Job done.
Such a great delivery company! Tried so many other couriers to try get delivery from UK to a Hawaiian post office box and this company was the only one who was able to complete the delivery for me!! So happy I heard about them! Thanks Worldwide Parcel Service!
Sender's end, the service was excellent and quick. Receiver's end (Madrid, Spain), there was a delay in the delivery of the second of two parcels. There as a fair amount of damage to some of the goods, despite careful packaging, probably due to careless handling by airport staff. Customs papers and payments (due to Brexit) at the receiving (Spanish) end caused some delay and confusion for both customer and WPS, but again WPS staff were as helpful as they could be in the circumstances.
As the title, the company provides excellent and competitive shipping prices if you want to receive your goods soon. The procedure is simple and straightforward. Customer service is brilliant. They responded to my question really quickly.
Quick and efficient
Delivered day before the stated date. Perfect
The service was excellent.Efficient and fast.Staff very helpful as well. I will certainly use them again and recommend them without hesitation.
Needed an urgent shipping abroad where Post Office quoted me £90 - tried Worldwide Parcel Services for the first time and got my parcel picked up same day for just over £40. Fast and good value.
Impressive service and with a shipment where I was given good reaction time as well as sensible proactive advise and changing details
Based on analysis of 83 reviews rated 1-2 stars for Worldwide Parcel Services Ltd
“Not only were fees not clearly disclosed, but customer service was cold and unhelpful when I raised the concern”
“3 week and I still waiting for the delivery Newer Again”
“Lack of information regarding costums, which always comes with an exuberant amount of money to be paid and Took a lon...”
“Shipment collected and sent to Germany”
“Disgraceful, shamefful,money taking service wih no experienced, rude customer service”
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Worldwide Parcel Services Ltd is a parcel delivery company based in the UK, specializing in cost-effective shipping solutions for individuals and businesses. The company allows users to compare parcel delivery prices from various UK courier services to over 180 international destinations, making it a convenient choice for customers looking to send parcels abroad. With features such as real-time parcel tracking, the ability to save frequent addresses, and options for same-day delivery, Worldwide Parcel Services caters to a diverse clientele, including e-commerce businesses and private individuals. Their services encompass sending documents, large parcels, and heavy items, ensuring that customers have a comprehensive range of shipping options to meet their needs. For more information, visit www.worldwide-parcelservices.co.uk.
Worldwide Parcel Services Ltd receives high praise for its efficient and friendly service, with many customers highlighting the ease of use of the website and the professionalism of the staff. Reviewers consistently mention that parcels are delivered on time and in good condition, making it a reliable choice for international shipping. However, some consumers express frustration over a lack of transparency regarding fees, with complaints about unexpected costs and inadequate customer support when issues arise. Delays in parcel delivery have also been reported, with a few customers experiencing significant wait times. Despite these concerns, the majority of feedback remains positive, emphasizing the overall quality of service provided. Overall, Worldwide Parcel Services Ltd is viewed favorably, though there are areas for improvement in communication and fee clarity.
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