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HomeMoney & InsuranceHugo Insurance Services Reviews

Hugo Insurance Services

4.794 out of 5 stars
4.794 out of 5 stars
4.8
|Excellent|1,000 reviews

TrustScore

4.8
4.794 out of 5 stars
Excellent
5 out of 5 stars
895
4 out of 5 stars
55
3 out of 5 stars
20
2 out of 5 stars
9
1 out of 5 stars
21
1,000 reviews in total

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Quintaze Palmer
Quintaze Palmer
5 out of 5 stars
5/5

Very nice app

Very nice app

🔥 High engagement
POPULAR
customer
customer
5 out of 5 stars
5/5

Love the company, fast quick and easy to get reliable insurance..

Every thing I love . Recommend to everyone I know !

🔥 High engagement
POPULAR
Cody
Cody
4 out of 5 stars
4/5

Easy and quick

Easy and quick

🔥 High engagement
POPULAR
Osvaldo
Osvaldo
5 out of 5 stars
5/5

Hugo car insurance is an awesome tool…

Hugo car insurance is an awesome tool to have on your side they get you covered fast with no agent you can pay 1 day 2da...Read more

🔥 High engagement

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Lamon
Lamon
1 reviews
5 months ago
5 out of 5 stars

Excellent I got insured quick and…

Excellent I got insured quick and accurate and at a nice rate

Helpful?
Elizabeth Carmen
Elizabeth Carmen
1 reviews
5 months ago
5 out of 5 stars

No problem

I haven't had to submit a claim and easy way to make payments. I haven't ever had problems making a payment

Helpful?
Jorge
Jorge
1 reviews
5 months ago
5 out of 5 stars

Quick process

Quick process

Helpful?
Jennifer Harris
Jennifer Harris
1 reviews
5 months ago
5 out of 5 stars

It was fast and easy

It was fast and easy

Helpful?
Misty
Misty
1 reviews
5 months ago
5 out of 5 stars

The app is super easy to use

The app is super easy to use. It is not complicated finding the right insurance adding or deleting a vehicle, etc..

Helpful?
Nancy
Nancy
1 reviews
5 months ago
5 out of 5 stars

Quick

Quick. Efficient. People friendly app, not confusing.

Helpful?
Kevin
Kevin
1 reviews
5 months ago
5 out of 5 stars

It's easy to use and setup

It's easy to use and setup and a fantastic option for people that don't need coverage for the entire month. I drive my personal vehicle maybe 5 days out of the month on average and with Hugo I can just pay for what I need. I recommend it to everyone I can.

Helpful?

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Crystal
Crystal
1 reviews
5 months ago
1 out of 5 stars

Need access to communicate better

Need access to communicate better. I've been online for 2 hours trying to find a way to switch to full coverage. Can't get anyone on the phone. Just very inconvenient and frustrating

Helpful?
Sherita
Sherita
1 reviews
5 months ago
5 out of 5 stars

Great insurance company

Great insurance company

Helpful?
DW
DW
1 reviews
5 months ago
5 out of 5 stars

Smooth process to obtain insurance

Smooth process to obtain insurance. The weekly rate also helps fit the budget.

Helpful?
Martin
Martin
1 reviews
5 months ago
1 out of 5 stars

Cause it’s pretty shitty that you…

Cause it’s pretty shitty that you charge me $300 and then you’re charging me another hundred dollars per week

Helpful?
Nene
Nene
1 reviews
5 months ago
5 out of 5 stars

Excellent insurance for middle class…

Excellent insurance for middle class employees

Helpful?
Elise
Elise
1 reviews
5 months ago
5 out of 5 stars

Great

Great they're grrreeat

Helpful?
Quamesia
Quamesia
1 reviews
5 months ago
4 out of 5 stars

Very affordable

Very affordable

Helpful?
Sarah
Sarah
1 reviews
5 months ago
5 out of 5 stars

Pay as you go

Most convenient pay as you go car insurance and about the same price as all other companies

Helpful?
Ebony Waters
Ebony Waters
1 reviews
5 months ago
2 out of 5 stars

Beware of the Fine Print and Surprise Rate Increases

They do not offer full coverage, not to mention they cancel coverage the SAME exact day you miss a payment. My payment was due to go through at 433am (i was sleeping) I just happened to wake up and check my coverage it was canceled and they increased the rate. I paid at 906am. I am an Army veteran and have never had insurance without full coverage until an associate paid for my insurance for the past 6 or 7 months, LIED that it was full coverage, stopped and I had to find a way to pay. I also got hit with a $500 fine from PA the last time I couldn't afford payment. For the FIRST time today I saw an extension button, which they do not offer/advertise when you look like you will be late, you have to stumble across it. The extension comes with huge stipulations if you do not pay the three days owed at the time that the three days end. I will be changing my insurance ASAP. I contacted support and was told it may take 24 hours.

Helpful?
Shannon
Shannon
1 reviews
5 months ago
5 out of 5 stars

Love Hugo very affordable and…

Love Hugo very affordable and convenient with no hassles

Helpful?
Lorraine
Lorraine
1 reviews
5 months ago
5 out of 5 stars

Easy and quick I loved that you don't …

Easy and quick I loved that you don't harass the costumer and breaking up the payments to make it more affordable.....

Helpful?
Lynqua
Lynqua
1 reviews
5 months ago
5 out of 5 stars

This is a good insurance company

It's a good insurance company

Helpful?
Ruby
Ruby
1 reviews
5 months ago
5 out of 5 stars

Good

Very Convenient

Helpful?
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Frequently asked questions for Hugo Insurance Services

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About Hugo Insurance Services

Hugo Insurance Services, operating through their website www.withhugo.com, stands out in the Money & Insurance category by offering flexible, instant car insurance solutions tailored to modern consumers. The company distinguishes itself by providing micropayment options for car insurance, allowing customers to purchase coverage for as little as three days at a time. This innovative approach eliminates the need for down payments and hidden fees, making car insurance more accessible and customizable to individual needs and financial situations. Targeting drivers seeking short-term, flexible insurance plans without the commitment required by traditional insurers, Hugo Insurance caters to a wide range of customers. Whether users drive daily and are looking for affordable liability coverage or require full coverage on a flexible payment plan, Hugo Insurance offers solutions that can be instantly activated and controlled through a smartphone. The company's services are especially appealing to those who prefer to manage their expenses on a pay-as-you-go basis, providing instant proof of insurance and the ability to adjust or extend coverage as needed directly from their device.

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Category

Money & Insurance

Review summary

Reviewers consistently report positive experiences with Hugo Insurance Services. Customers often highlight easy, insurance, quick, great. A minority mention drawbacks around insurance, coverage, rate, full. Overall sentiment is strongly positive with an average rating of 4.8 stars across 1000 reviews.

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Based on reviews, created with AI