So helpful and and tok a great load of…
So helpful and and tok a great load of worry away

10 months ago
So helpful and and tok a great load of worry away
10 months ago
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained e... See more
10 months ago
First time going through this, and the communication from Esther was great and clear, and she was very patient
10 months ago
Summer was very patient with me regarding the sensible situation that my members of family were involved.
So helpful and and tok a great load of worry away
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained everything in a way that was easy to understand. His attention to detail and genuine willingness to help made what could have been a stressful situation feel smooth and manageable. I truly appreciate his support
First time going through this, and the communication from Esther was great and clear, and she was very patient
Summer was very patient with me regarding the sensible situation that my members of family were involved.
Geat never made a claim before so didn't have a clue but they handled everything for me
Absolutley amazing experience with winn dealt with jack barber from start to finish smooth transition very helpful what a credit to the company thank you jack x
Absolutely fantastic experience
I am absolutely thrilled with Chris Devine he was very polite and tried his best to help me and advise me. I was very stressed after accident, but he made sure I feel reassured and calm.
Your representative Emma was very helpful 10/10 for excellent customer service.
After my accident I phoned my insurance and was put through to Caileigh Quigley she was absolutely amazing she dealt with my claim perfectly put my mind at ease and went through the whole process efficiently. Any questions I asked were quickly answered and helped me through the process and made sure I was ok after the accident and absolute credit you your company
Esther was so helpful with my claim and it felt very smooth throughout the process and helped me with amazing tips regarding what to do in my situation
Flexibility as to when to contact me due to the nature of my job
Quick response and professional approach
Owen was very well spoken, was a huge help and certainly a great asset.
Thank you for being kind, respectful and patient. For making me feel safe and heard. I appreciate it. Our car gets repaired which is great thanks to you too. All the best to Bethany and her colleagues at Winn Group.
I was fortunate to speak with Kierah Myeah during the process. From the moment the call began, Kierah was friendly, professional, and incredibly helpful. She made a potentially stressful situation feel manageable and even pleasant.
This company
Thank you for your help me Annie you treat me very well and you solve my problems thank you so much.
The way my case was handled
Spoke with Dean Musgrave (senior advisor) today from Winn’s. Lovely bloke! Very helpful, explained everything well and was very nice!
Based on analysis of 10 reviews rated 1-2 stars for Winn Group
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“If I do not receive a satisfactory response within 14 days, I will escalate this matter to the Legal Ombudsman and co...”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my fir...”
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Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers consistently highlight the excellent communication and support provided throughout the claims process, noting that representatives like Scott Castelow and Esther are particularly knowledgeable and patient. Consumers appreciate the seamless experience, especially during stressful situations following accidents, with many feeling reassured and well cared for. However, a small number of reviews express dissatisfaction, mentioning issues related to the company and vehicle hire after incidents. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
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