Whitegates Estate Agency Limited Reviews

I am writing about white gates in bootle. I would definitely recommend them to anyone considering selling their property! They sold my property within a matter of weeks with going with them and the manager James, Emma and the sales progressor Joanne could not have been more pleasant or helpful with all aspects of my sale, they keep in contact and are will to help at all times unlike some other estate agents who falsify the truth!!!! Also, they are less expensive than some estate agents!!!! I would have no hesitation in recommending them!!!

As a landlord, I called the office last week - Greg answered the phone and he was excellent. He understood what I was asking for and sorted it out the same day. Great service

Happy with the service

Customer service skills were non-existent. We were told "come on - be fair" when we were being charged £50 for a 10 minute job that was agreed we would do ourselves. Would definately put us off any property if they were listed with this company.

Hold on to folks deposit for longer than legally entitled. Awful.

Front door handle broken of apartment when moving in. We were made to sign an inventory before being given the keys. Parking permits provided for the private parking expired January 17, we moved in 24 June 17! Had to wait a week for one to turn up after multiple arguments about it. Then several more days for the second one! A load of crap, rubbish, broken items filled our other room. Even previous tenants dirty bed sheets were there! Hole in wall which initially they refused to fix then they agreed to fix it. Mould along the entire wall which they denied before slipping up and saying there was some, still not removed! Refused several times to give us the code to get into the meter readings room. Then gave us readings which were lower than the reading EDF were provided on 28/04/17! We ended up getting the code of a neighbour and EDF are trying to fix the issue. The high beams (approximately 4m high) were absolutely filthy and most bulbs were out. finally got maintenance out, they cleaned they a little but only changed about 2 light bulbs, which I then found out whitegate charge for light bulbs being out when moving out! (that would have been convenient for them!) Finally the staff are extremely rude! I would highly recommend no one using them!

absolutely amazing . great , i will let people know about this

House we were interested with was advertised with Whitegates and another company, we went through whitegates and requested a viewing. We then offered full price for the house with an AIP all ready to go. We didnt hear anything back for 4 days after I called and called them for updates. After being tired of waiting I called the other estate agents the house was listed with only to be told the house was sold and an offer had been accepted. What an absolute joke, would not use whitegates again ever.