Whitegates Estate Agency Limited Reviews

Whitegates estate agents Walton Vale unprofessional! I enquired a property to rent ( WALTON VALE LIVERPOOL ) via rightmove approx 2 weeks ago, phoned them up last week in which they took my details and said there should be viewings next week. Double checked Rightmove today and the property has been taken off! What a waste of space, the staff lack communication and customer skills, how they keep in business. If I failed my customer twice my line manager will be asking questions! Over looking a customer once is bad enough, but, a second time after a complaint has been there's something wrong and must be sorted before a third complaint goes in

Sorry but where do you get some of the prices of some of your rents from? Looking at images of some of your properties available for rent and I'm shocked. £700pcm for a 2 bed terraced house with a room with no flooring, exposed pipes and decor that looks outdated even by 90s standards? We're not talking in a city centre here either we're talking a small town in West Yorkshire. £650pcm for a 1 bed house which again, has a room with no floors, white goods that are incredibly stained with tobacco, no wonder young people and families can't afford to move!

I contacted Whitegates, Walton Vale several weeks ago regarding a property to let. Initially, the call was dropped. I called back as I was keen to view. I managed to get hold of the agent and requested to view. Her tone/attitude was dismissive at best. She placed me on hold without confirmation that this was okay. Very poor practice. She came back to me and advised that there was an open house and asked was I was free to attend. I explained that the date didn't work for me and how keen I was to secure a letting as soon as possible (I very likely would have signed a tenancy without need for the open house to proceed) she advised me that this wasn't possible and to call back after the open house. I duly called back a few days later. After speaking with the agent again, I was advised that the letting was available. I was placed on hold and told "actually, it may not be" and to call back on Monday. Again, I called back on Monday and requested a viewing. I was informed that a further open house would be taking place. I confirmed a viewing and this went ahead. After consideration, I decided to go for the letting. I called the office (no answer) voicemail was left. I emailed and requested a call back. No response. Upon reflection, I'm so glad that I don't have to work with this sorry excuse of a "business" if I was the landlord, I'd be thoroughly disappointed and looking for a better agency to work with. The letting is still listed.

Modern Method of Auction. As far as I can see any agent supporting this is supporting a scam. For the property in question I must pay £300 to see the buyers pack which gives me the right to bid- lets assume 20 people wish to bid so that's £6,000 in someone pocket for starters, then if my bid wins the agent or whoever gets another 4.5% (another 6k), then the winner (using the word loosely as we all know who the winner is with this) has to complete within 56 days- lets hope the other sides solicitor is quick in answering queries otherwise your money is forfeited. If it looks like a scam and smells like a scam it probably is

I had a terrible living experience with the property , in case of any repairs that we reported, they were never available to respond on calls or emails. For very serious issues as well they were unresponsive. But the worst part was when we decided to move out of the property and they wrongfully claimed that we damaged the curtains etc for which we first complained that they were not in good condition when we moved in. They are fradulent and want to make money out of tenant by wrongfully claiming damage costs which we haven't done in the first place. They claimed the coffee table or carpets were stained but they were in full working conditions. We were schocked to see them making such claims while they never paid heed to our issues reported during our tenancy. Never ever use these letting agents for property- one they will never be available for solving the issues you face and second they will put false claims finding small spots or damages you haven't done to withold the security deposit.

Sold my house with Whitegates and finally moved December 2024. The first person I met was Danni Dickinson who did the initial valuation and it was thanks to her that I got a really good price. Later my sale was dealt with by Lisa Cordery who was a very professional young woman, but also very approachable, helpful and very good at giving me feedback after viewings - most of which she carried out herself. Everyone I dealt with at Whitegates either on the phone or in person were always very efficient - calls were answered quickly and messages always passed on but the one person who stood out to me throughout the sale process was Lisa and I would like to take this opportunity to thank her for everything and wish her all the best for the future.

I have let my property out for years with Whitegates Dronfield, I have always been happy with the service I have received, The staff are always happy to help and resolve any issues quickly. I would 100% recommend them.

I went for 2 viewings and both had incorrect/old pictures posted online. In real, the properties were in terrible condition. Complete waste of my time. Also I strongly believe the prices they advertise For Sale are over inflated by 15%-20%. So if you see a property For Sale by Whitegates, always offer a price which is 25% less than the offer price.

rented a property from these a few months back getting the deposit back was a struggle as they put general wear and tear down and had to take it to the tennant deposit scheme to get resolved. my husband dealt with all this and it stress him out as we left it in a good state

Whitegates have looked after my property now for years and I would just like to say Adam Clarke has been top class. Anything I’ve asked of him has been done very efficiently and to a high standard. He has solved any issues in the same day. He has given me advice and I’m very grateful to have such amazing service from him. Adam Clarke thank you so much for all your support.

We did view the flat with Lewis last week. He is really professional, helpful and friendly. We did have a great viewing with him. His service is really good.

Excellent service from ALL at Whitegates. Karen and James (and Josh!) have been absolutely wonderful to work with. Karen particularly has gone above and beyond to support what has been an extremely emotional and stressful experience.

Once again the team at Whitegates in Beeston have pulled out all the stops to solve a problem that turned out to be my human error! Two days of no boiler which baffled the repair team until it all made sense with the flick of a switch that I knocked - nothing but speedy input and onsite support - bearing in mind I'm in Lichfield and not Beeston I just can't fault the people, the attitude and the genuine will to make problems go away quickly. Thank you team Whitegates Beeston branch - once again I'm left with nothing other to say than thank you for your super efficient service, Tracy, Marie and Sonya!

Very poor service, why would anyone use Whitegates in Bradford to sell or buy houses. Sent them a email to view a propery a week back but no reply yet (10 days). Telephoned them today and was told they will call back in 5 minutes due to problem in their phone system but it's been 5 hours. I suppose it's best to get poor service before you have entered an agreement with them. I hope this review helps others. Thank you

I had an excellent experience with Chris at whitegates maccisfield. From the moment I moved in their team was professional, friendly, and incredibly responsive. Chris was really helpful throughout the entire process, making it seamless and stress-free. The agency provided clear communication, answered all my questions, and ensured that every concern I had was taken care of. I truly felt supported as a tenant. I highly recommend whitegate maccisfield to anyone looking for a reliable and efficient letting service!

I've just moved into a beautiful rented property, and I'm thrilled with the exceptional service from Whitegates Macclesfield. Chris, in particular, was incredibly helpful, providing prompt and clear information throughout the move-in process. His professionalism, friendly demeanor, and patient attitude made all the difference. Chris took the time to answer all of our questions, offer helpful suggestions on managing bills, and provide a seamless transition. Special thanks to Chris for his outstanding assistance. His expertise and reassuring guidance were invaluable.

Was truly horrific, they seem to think they worked for my buyers and not for me who was actually paying them. Lazy - They don’t pick up calls on the weekends Untrustworthy- Once a buyer offers they didn’t want other interested buyers to offer but would misrepresent what those buyers were willing to offer to close out the sale.

Whitegates - provided a friendly & professional service from start to finish. They were always available to contact to answer any questions & provide updates. Sensible & honest advice was given from the very start, with realistic expectations.