Whitegates Estate Agency Limited
View company profile →
Whitegates Walton Vale
I contacted Whitegates, Walton Vale several weeks ago regarding a property to let. Initially, the call was dropped. I called back as I was keen to view. I managed to get hold of the agent and requested to view. Her tone/attitude was dismissive at best. She placed me on hold without confirmation that this was okay. Very poor practice. She came back to me and advised that there was an open house and asked was I was free to attend. I explained that the date didn't work for me and how keen I was to secure a letting as soon as possible (I very likely would have signed a tenancy without need for the open house to proceed) she advised me that this wasn't possible and to call back after the open house. I duly called back a few days later. After speaking with the agent again, I was advised that the letting was available. I was placed on hold and told "actually, it may not be" and to call back on Monday. Again, I called back on Monday and requested a viewing. I was informed that a further open house would be taking place. I confirmed a viewing and this went ahead. After consideration, I decided to go for the letting. I called the office (no answer) voicemail was left. I emailed and requested a call back. No response. Upon reflection, I'm so glad that I don't have to work with this sorry excuse of a "business" if I was the landlord, I'd be thoroughly disappointed and looking for a better agency to work with. The letting is still listed.