Great service!
So far my experience of Waterfords is a good one. Sandra has been handling my purchase and kept me up to date with how things are progressing. She has taken time to explain the process and re-assure me that I made the right decision.

11 months ago
From the relaxed and unrushed viewing held by Alex to the efficient service and amazing communication from Helen in the contracts team I can’t fault the Waterfords Fleet branch. Helen kept me update... See more
Over a year ago
The sale of my house completed today and I have to say a HUGE thank you to Richard Day at Waterfords, Camberley. Our situation was complicated as we are merging two households with 2 houses to sell an... See more
So far my experience of Waterfords is a good one. Sandra has been handling my purchase and kept me up to date with how things are progressing. She has taken time to explain the process and re-assure me that I made the right decision.
I had a wonderful experience with Waterfords. All the Camberley agents were very cooperative. Sandra and especially Oliver manning were the best agents to help me in understanding things related to property dealing which developed my interest in estate agency for future career
I have done my work experience at Waterfords estate agents this week, and Oliver Manning has taken his own time out of his day to make sure that I’ve had a fantastic experience and learnt a lot of different skills, which has inspired me to want a career in agency.
Great viewings and communication both in person and over the phone. Easy process to securing a property, really recommend!
I have just sold my property with Waterfords Camberley. From the very first email they have been excellent. From setting realistic expectations for time frame and asking price, through to superb communication every step of the way; emails have always been promptly replied to, calls returned, and information provided in a clear manner. I am a first time seller and they could not have made the process easier. Branch manager Nick and the whole team have been friendly and courteous. I have dealt mainly with Sandra, and I cannot commend her highly enough. She took stunning pictures of my property, used her knowledge and expertise to market the flat and secured a buyer in a very short time time. I would recommend them to anyone looking to sell their property.
I had Oliver at Waterfords Camberley out to value my property the other week. He was knowledgeable, insightful and provided me with all the information needed. I won’t be moving just yet but when I do I will certainly be giving Oliver a call
To keep things pretty short and sweet, I was personally working with Sandra Krol from Waterfords in the hope of buying a property. She and the team she works with have been fantastic and incredibly quick at getting back to me and resolving any hurdles I hit along the way. Sandra was personally able to secure me a property I had my heart set on with ease and with little negotiation. Along with that, she was very professional but also spoke and interacted with me on a personal level which made then entire process less stressful.
Liam was our agent throughout the process and we couldn't be happier, he was so caring throughout a challenging chain and shared our joy when we had finally exchanged. Thanks Liam, we will definitely be recommending you to our friends and family!
Nick at camberley. Lovely guy we bought our house through him in 2003 and he remembered it down to the dogs scaring my wife upon the viewing. Top guy and wouldn’t go anywhere else. Thanks Alan and Trish
Thanks Oliver for showing us around. Really appreciate good communication and professional service.
Sandra was great. Provided a fab service and found us our dream property.
It was an absolute pleasure to have Oliver value our house last week. From the moment he arrived he demonstrated an expert knowledge of the market and was able to give us the best advice for our circumstances. which not only put us as ease, but gave us a great deal of confidence in selling our property; whilst not being pushy or salesy at all.
Liam was great throughout the whole transaction, kept us updated whenever he had an update - would highly recommend him to anyone. Thank you!
I appreciate the prompt courteous interactions I had with the agents from Elliot, who showed us round, to Matt who handled the administrative matters in the office.
Great experience dealing with Josh and Sam from the Fleet branch. Very quick and helpful. Stress free which is what you need! Would recommend
We were desperate for a place to live while waiting for our house to complete. The team at Waterfords really helped us find somewhere. Josh, Robert and Sam have all been very helpful.
We know Waterfords well - the lettings team have managed our recently sold flat for many years and always provided a great service. When it came to selling the property it was a given that we would ask Waterfords to handle the marketing and sale. We were not disappointed. Sandra Kroll was enthusiastic and truly professional throughout. She ensured a successful sale for which we were very grateful. A credit to the company, she is helping Waterfords maintain its reputation for outstanding customer service. John
Accurate, honest, non-pushy and friendly. Whilst the house we viewed did not tick all the boxes, James listened and took on board our feedback. He had local knowledge and gave us confidence that the area we were looking in was right for us. We appreciate it’s a process and we are sure the next property will exceed our expectations. Thanks James.
Harry at the Yateley office of Waterfords has been amazing professional hard working and very committed to getting the sale of my flat finally through the sales process liaising with both solicitors and the buyer as well as myself always in a very professional manner . I would recommend Harry and all the team at Yateley as they provide an outstanding efficient professional service.
From when i first called to inquire about viewing a property to when i completed on the purchase, Sandra and the rest of Waterfords have been excellent at answering any and all questions i had. Always easy to contact and quick to reply.
Based on analysis of 9 reviews rated 1-2 stars for Waterfords Estate Agents
“We rented a property through Waterfords and initially thought they were extremely professional”
“I then get a text saying your viewing has been cancelled because its now sold, no other communication”
“Such a poor agency”
“Plenty of blagging took place, great investment of quality training”
“We encountered additional costs of storage charges plus accommodation because we had sold, completed on our house sal...”
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Waterfords Estate Agents is an independent estate agency based in Surrey, specializing in residential property services. Established in 1995, the company offers a comprehensive range of services, including property sales, rentals, and valuations. Waterfords serves a diverse clientele, including homeowners looking to sell, buyers seeking their next home, landlords, and tenants in local areas such as Camberley, Chobham, Fleet, and Yateley. The company emphasizes customer service and utilizes a combination of traditional approaches and modern marketing techniques to effectively connect properties with potential buyers and renters. With a strong focus on local market expertise, Waterfords aims to achieve optimal sale prices and provide tailored advice to clients, ensuring a seamless experience throughout the property transaction process.
Waterfords Estate Agents consistently receives high praise for its exceptional service and knowledgeable staff across various branches. Reviewers highlight the friendly and professional approach of agents like Alex, Beth, and Harry, who provide thorough assistance throughout the buying and selling process. Many customers appreciate the efficient communication and support, particularly from team members like Helen and Richard, who ensure clients are well-informed and comfortable during transactions. However, a small number of complaints point to issues with communication, particularly from the Camberley branch, where some customers experienced delays in booking viewings. Additionally, concerns about property pricing and perceived discrimination in rental listings have been noted.
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